Difference between revisions of "Technology Help"

From Help Wiki
m
(Updated support request form links)
 
(33 intermediate revisions by one other user not shown)
Line 1: Line 1:
 
<div class="container-fluid">
 
<div class="container-fluid">
 
   <div class="row">
 
   <div class="row">
         <div class="col-md-2"></div>
+
         <div class="col-md-1"></div>
         <div class="col-md-8">
+
         <div class="col-md-10">
 
<div class="center">  
 
<div class="center">  
 
<inputbox>
 
<inputbox>
 
type=fulltext
 
type=fulltext
 +
width=24
 
searchbuttonlabel=Search
 
searchbuttonlabel=Search
 
placeholder=Describe your issue
 
placeholder=Describe your issue
Line 11: Line 12:
 
</div>
 
</div>
 
<div><br /></div>  
 
<div><br /></div>  
</div><!-- end col-md-9 -->
+
</div><!-- end col-md-10 -->
<div class="col-md-2"></div>
+
<div class="col-md-1"></div>
 
</div><!-- row -->
 
</div><!-- row -->
  
 
<div class="row">
 
<div class="row">
         <div class="col-md-4">
+
         <div class="col-md-3">
 
<div class="panel panel-default">
 
<div class="panel panel-default">
 
   <div class="panel-body center">
 
   <div class="panel-body center">
[[File:Evergreen-tree-green.png|50px|center|link=Technology Knowledge Base]]
+
[[File:Reading.svg|50px|center|link=Technology Knowledge Base]]
<p class="lead">[[Technology Knowledge Base|Find Answers]]</p>
+
<p class="lead">Find Answers</p>
<p>Browse the Technology knowledge base</p>
+
<p>'''[[Technology Knowledge Base|Browse the Technology Knowledge Base]]'''</p>
 
   </div>
 
   </div>
 
</div>
 
</div>
       </div><!-- end col-md-4-->
+
       </div><!-- end col-md-3-->
         <div class="col-md-4">
+
         <div class="col-md-3">
 
<div class="panel panel-default">
 
<div class="panel panel-default">
 
   <div class="panel-body center">
 
   <div class="panel-body center">
[[File:Evergreen-tree-green.png|50px|center|link=Technology Request Forms]]
+
[[File:Support-green.svg|50px|center|link=https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38]]
<p class="lead">[[Technology Request Forms]]</p>
+
<p class="lead">Get Tech Help</p>
<p>Browse the available IT Services request forms</p>
+
<p>'''[https://forms.office.com/r/N978eF6R9h Login to create a technology support request]''' or
 +
</br />[https://kace.evergreen.edu/userui/ view previous requests]<br />
 +
''[[How to Submit a Support Request|learn more]]''</p>
 
   </div>
 
   </div>
 
</div>
 
</div>
       </div><!-- end col-md-4 -->
+
       </div><!-- end col-md-3 -->
         <div class="col-md-4">
+
         <div class="col-md-3">
 
<div class="panel panel-default">
 
<div class="panel panel-default">
 
   <div class="panel-body center">
 
   <div class="panel-body center">
[[File:Evergreen-tree-green.png|50px|center|link=https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38]]
+
[[File:Support-green.svg|50px|center|link=https://forms.office.com/Pages/ResponsePage.aspx?id=98-tIm_ApkmPIFBxHEDdqtxumRC2JeVOl-dHQovAe7JUM0w4UU9CRzg1UEFXVjFNNVVPU0lVTzM5Ry4u]]
<p class="lead">[https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38 Get Help Report a Problem]</p>
+
<p class="lead">Can't Log In?</p>
<p>[https://kace.evergreen.edu/userui/ticket.php?QUEUE_ID=38 Login to create a technology help ticket]
+
<p> '''[https://forms.office.com/r/THWprxEWrZ Create a help request without logging in]'''</p>
</br />or [https://kace.evergreen.edu/userui/ view previously submitted tickets]</p>
+
  </div>
 +
</div>
 +
      </div><!-- end col-md-3 -->
 +
        <div class="col-md-3">
 +
<div class="panel panel-default">
 +
  <div class="panel-body center">
 +
[[File:Evergreen-tree-green.png|50px|center|link=Technology Request Forms]]
 +
<p class="lead">Technology Request Forms</p>
 +
<p>'''[[Technology Request Forms|Browse the IT Services Request Forms]]''' ''(faculty/staff)''</p>
 
   </div>
 
   </div>
 
</div>
 
</div>
       </div><!-- end col-md-4 -->
+
       </div><!-- end col-md-3 -->
 
</div> <!-- end row -->
 
</div> <!-- end row -->
 
<div class="row">
 
<div class="row">

Latest revision as of 19:35, 3 November 2023