Difference between revisions of "Multi-Factor Authentication"

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Faculty and staff who access sensitive data will be required to use an additional security step to access this information from off campus.
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Multi-factor authentication or MFA, is a method for securing an account with multiple means of verifying your identity.
 
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Evergreen uses two methods, you can use a keyring (hardware) token or a smartphone app to generate a code to access your information off campus. For the initial setup, you will need to contact the Faculty & Staff Help Desk (via [https://help.evergreen.edu/ help.evergreen.edu] or 360-867-6627) to request either a keyring token or a mobile app token.
 
  
====Keyring token====
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===Getting Started with MFA===
The Faculty & Staff Help Desk can issue the keyring token and make sure you can generate one-time codes from the device. To receive a device you will need to visit the Faculty & Staff Help Desk in Library 1806. If you are located off-campus, the Help Desk can work with you to mail the token to you.
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* Learn how to [[Microsoft Authenticator Setup|Setup the Microsoft Authenticator App]]
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* More answers about MFA? See: [[Multifactor Auth - Frequently Asked Questions|MFA Frequently Asked Questions]]
  
====Mobile app token====
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=== What is Multi-factor authentication? ===
The Faculty and Staff Help Desk can issue a mobile app token if you'd prefer to use a smartphone. The current supported platforms for the ''DigiPass for Mobile app'' are iOS, Android and Windows 8. To receive a mobile app token you will need to visit the Help Desk for the serial number and activation code. The Faculty & Staff Help Desk  will work with you to help you install the app by either sending you a text (SMS) message with the app link or helping you locate the app within the store provided by your phone carrier.
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Multi-factor authentication (MFA) uses two different forms of authentication: what you know, such as a password, and what you have, such as the Microsoft Authenticator app.  
  
====How does this work?====
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===Why is MFA necessary?===
Both the keyring and mobile app token will be needed to access sensitive data (e.g. faculty class lists, evaluations for faculty) when you are off-campus or on an unsecured wireless connection. You will log in to my.evergreen.edu as usual with your Evergreen username and password. When you access a link that contains sensitive data you will be asked to provide a One Time Password (OTP) (see figure A). This password is generated by pushing the button on the keyring token or launching the mobile app. Once you have entered that password correctly you will be able to access the information you need.  
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Having multiple requirements to verify identity when logging into services is the best form of protection against phishing attacks, which have become much more common in the last few years. Multifactor authentication can protect access to your account, personal information, and college data if a malicious actor obtains your password.
  
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=== Is MFA Required? ===
=====Related Articles=====
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MFA will required by the end of the 2024/2025 academic year. See the FAQ for more information
*[[Login_Help|Login Help]]
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*[[MyEvergreen_Help|My evergreen edu help]]
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*[[Main_Page|Help wiki main page]]
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=====One-Time Password Screen=====
 
  
[[File:OTP.png|Figure A]]
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{{MFA}}
  
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====Still need help?====
 
Please contact Technology and Application Services (TAS) Faculty and Staff Help Desk at 360-867-6627 or via [http://help.evergreen.edu help.evergreen.edu.]
 
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[[Category:Evergreen Login]]
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[[Category:MFA]]

Latest revision as of 11:54, 1 October 2024


Multi-factor authentication or MFA, is a method for securing an account with multiple means of verifying your identity.

Getting Started with MFA

What is Multi-factor authentication?

Multi-factor authentication (MFA) uses two different forms of authentication: what you know, such as a password, and what you have, such as the Microsoft Authenticator app.

Why is MFA necessary?

Having multiple requirements to verify identity when logging into services is the best form of protection against phishing attacks, which have become much more common in the last few years. Multifactor authentication can protect access to your account, personal information, and college data if a malicious actor obtains your password.

Is MFA Required?

MFA will required by the end of the 2024/2025 academic year. See the FAQ for more information