Difference between revisions of "Multi-Factor Authentication"

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Faculty and staff who access sensitive data will be required to use an additional security step to access this information from off campus</div>
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Multifactor authentication or MFA, is a method for securing an account with multiple means of verifying your identity.
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Evergreen uses two methods, you can use a keyring (hardware) token or a smartphone app to generate a code to access your information off campus. For the initial setup you will need to contact the Faculty & Staff Help Desk to request either a keyring token or a mobile app token.
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=== What is Multifactor authentication? ===
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Multifactor authentication (MFA) uses two different forms of authentication: what you know, such as a password, and what you have, such as the [[Microsoft Authenticator Setup|Microsoft Authenticator app]].  
  
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====Keyring token====
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=== Is MFA required? ===
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The Faculty & Staff Help Desk can issue the keyring token and make sure you can generate one-time codes from the device. To receive a device you will need to visit the Faculty & Staff Help Desk in Library 1806. If you are located off-campus, the Help Desk can work with you to mail the token to you.
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MFA will required by the end of the 2024/2025 academic year. See the [[Multi-Factor Authentication - User Guide/FAQ|User Guide/FAQ]] for more information
  
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====Mobile app token====
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===Why do I need to use MFA?===
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The Faculty and Staff Help Desk can issue a mobile app token if you'd prefer to use a smartphone. The current supported platforms for the ''DigiPass for Mobile app'' are iOS, Android and Windows 8. To install the app, you can have the Faculty & Staff Help Desk send you a text (SMS) message with the app link or you can search for the app within the store provided by your phone carrier. You will need to contact the Help Desk for the serial number and activation code required to finish the mobile app setup.
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Multifactor authentication can protect access to your account, personal information, and college data if a malicious actor obtains your password. Having multiple requirements to verify identity when logging into services is the best form of protection against phishing attacks, which have become much more common in the last few years.  
  
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===How does this work===
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===Getting Started with MFA===
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Both the keyring and mobile app token will be needed to access sensitive data (e.g. faculty class lists, evaluations for faculty) when you are off-campus or on an unsecured wireless connection. You will login to my.evergreen.edu as usual with your Evergreen username and password. When you access a link that contains sensitive data you will be asked to provide a One Time Password (OTP) (see figure A). This password is generated by pushing the button on the keyring token or launching the mobile app. Once you have entered that password correctly you will be able to access the information you need.
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* Learn how to [[Microsoft Authenticator Setup|Setup the Microsoft Authenticator App]]
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* More answers about MFA? See: [[Multifactor Auth - Frequently Asked Questions|MFA Frequently Asked Questions]]
  
  
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{{DEFAULTSORT:Multifactor Authentication}}
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Still need help?  Contact the Academic Computing Help Desk at 360-867-6231 or create a help desk '''[http://help.evergreen.edu support ticket]'''. Faculty and Staff please contact Client Services at 360-867-6627.
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Latest revision as of 12:19, 14 October 2024


Multifactor authentication or MFA, is a method for securing an account with multiple means of verifying your identity.

What is Multifactor authentication?

Multifactor authentication (MFA) uses two different forms of authentication: what you know, such as a password, and what you have, such as the Microsoft Authenticator app.

Is MFA required?

MFA will required by the end of the 2024/2025 academic year. See the User Guide/FAQ for more information

Why do I need to use MFA?

Multifactor authentication can protect access to your account, personal information, and college data if a malicious actor obtains your password. Having multiple requirements to verify identity when logging into services is the best form of protection against phishing attacks, which have become much more common in the last few years.

Getting Started with MFA


Multifactor Auth

Account Help

Staff & Faculty

Get Help

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Submit a technology support request

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Request help as a guest

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