Difference between revisions of "College Supported Software"

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(Created page with "__NOTOC__ __NOEDITSECTION__ ====Full Support==== The Technology Support Center will install software trouble shoot issues to ensure software works correctly and to the best of...")
 
(Updated the Windows section and minor updates to the Mac section)
 
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__NOTOC__
 
__NOTOC__
−
__NOEDITSECTION__
+
 
−
====Full Support====
+
The college will provide software for employees of the college and in some cases, depending on the licensing contract, can provide access free of charge to the work unit. If you have questions or don't see a software on this list, please contact the Technology Support Center (TSC) for more information.
−
The Technology Support Center will install software trouble shoot issues to ensure software works correctly and to the best of our ability resolve issues regarding this software. Client Services has experience with the software.
+
 
−
====Limited Support====
+
=== Support Levels ===
−
The Technology Support Center will install software however we do not claim to be experts in the software. Support is limited to installing and best effort trouble shooting.
+
*__NOEDITSECTION__  '''Full Support''' - Media Services, Office of Information Technology (OIT), Tech Support Center (TSC), and/or Academic Technologies will install (if applicable) or provide access to the software, trouble shoot issues to ensure software works correctly, and provide best effort support and trouble shooting regarding hardware/software compatibility and operability. OIT and TSC maintain a broad level of technical knowledge to support the software.  
−
====Best Effort====
+
* '''Limited Support''' - Media Services, Office of Information Technology (OIT), Tech Support Center (TSC), and/or Academic Technologies will assist the user with installation (if applicable) or access to the software. Provide trouble shooting and support with regards to hardware/software compatibility and configuration. User is responsible for knowing how to configure and operate the software.
−
The Technology Support Center does not support or install the software. Client Services will make an effort to resolve issues but cannot promise any professional knowledge or level of support.
+
 
 +
 
 +
===Mac OS X default applications ===
 
{| class="wikitable"
 
{| class="wikitable"
 
!Application
 
!Application
−
!OS
+
!Support Level
−
!Support
+
|-
−
!Version
+
|Microsoft 365 applications (Outlook, Teams, Word, Excel, PowerPoint, OneDrive, SharePoint, OneNote, etc)
−
!Category
+
|Full Support
−
!License
+
|-
 +
|Microsoft Defender (anti virus, anti malware)
 +
|Full Support
 +
|-
 +
|Internet Browsers (Chrome, Firefox, Edge, Safari (avoid using with Canvas)
 +
|Full Support
 +
|-
 +
|Zoom, Adobe Reader DC
 +
|Limited Support
 +
|-
 +
|iMovie, Photos, Music, Keynote, Numbers, Pages, Preview, Apple Mail, Apple Calendar, Time Machine,
 +
and other bundled Apple apps.
 +
|Limited Support
 +
|-
 +
|User installed software (unless licensed through the college)
 +
|Not Supported
 +
|-
 +
|iCloud Drive and any sync'd iCloud data
 +
|Not Supported
 +
|}
 +
 
 +
===Windows OS default applications===
 +
{| class="wikitable"
 +
!Application
 +
!Support Level
 +
|-
 +
|Microsoft 365 applications (Outlook, Teams, Word, Excel, PowerPoint, OneDrive, SharePoint, OneNote, etc)
 +
|Full Support
 +
|-
 +
|Microsoft Defender (anti virus, anti malware)
 +
|Full Support
 +
|-
 +
|Internet Browsers (Chrome, Firefox, Edge)
 +
|Full Support
 +
|-
 +
|Zoom, Adobe Reader DC
 +
|Limited Support
 +
|-
 +
|Bundled Windows applications such as Photos, Media Player, ClipChamp
 +
|Limited Support
 +
|-
 +
|User installed software (unless licensed through the college)
 +
|Not Supported
 +
|}
 +
 
 +
=== Evergreen Developed Software ===
 +
{| class="wikitable"
 +
|adminweb.evergreen.edu
 +
|-
 +
|Curriculum Management Database (CMD)
 +
|-
 +
|Independent Learning/Internship Contracts (ILC/INT)
 +
|-
 +
|Schedule Evergreen, schedule.evergreen.edu
 +
|-
 +
|Time, Leave & Work Certifications
 +
|-
 +
|Transcript Ordering
 +
|-
 +
|www.evergreen.edu
 +
|}
 +
 
 +
===Campus licensed software===
 +
{| class="wikitable"
 +
!Application
 +
!Availability
 +
!Support Level
 +
!Steward
 +
|-
 +
|AFRS - State of WA accounting system
 +
|Web browser
 +
|Limited Support
 +
|Business Services
 +
|-
 +
|AGB Onboard - board management - President's Office only
 +
|Web browser
 +
|Limited Support
 +
|President's Office
 
|-
 
|-
−
|7-zip
+
|ArcGIS Pro / ArcGIS Desktop / Drone2Map
 
|PC Only
 
|PC Only
−
|Best Effort
+
|Limited Support
−
|Current
+
|SAL
−
|Application
+
−
|Free Download
+
 
|-
 
|-
−
|Acrobat Pro DC
+
|Argos - campus reporting system
−
|PC and Mac
+
|Web browser
−
|Limited
+
|Full Support
−
|2015 & up
+
|SAL
−
|Application
+
−
|Purchase
+
 
|-
 
|-
−
|Acrobat DC
+
|Avid Pro Tools - audio recording software
−
|PC and Mac
+
|Mac and PC
−
|Limited
+
|Limited Support
−
|Current
+
|Media Services
−
|Application
+
−
|Free Download
+
 
|-
 
|-
−
|Chrome
+
|Banner - campus administrative suite
−
|PC and Mac
+
|Web browser
−
|Limited
+
|Full Support
−
|Current
+
|OIT
−
|Application
+
−
|Free Download
+
 
|-
 
|-
−
|Creative Suite
+
|Canvas - learning management system
−
|PC and Mac
+
|Web browser
−
|None (expired)
+
|Full Support
−
|CS X.X.
+
|OIT, Academic Technologies
−
|Application
+
−
|Purchase
+
 
|-
 
|-
−
|Creative Cloud
+
|CashNet - cashiering and point of sale - Student Accounts only
−
|PC and Mac
+
|Web browser
−
|Limited
+
|Full Support
−
|Current
+
|Student Accounts
−
|Application
+
−
|Purchase
+
 
|-
 
|-
−
|DropBox
+
|FormFusion - Banner document enhancement - Business Services only
−
|PC and Mac
+
|PC Only
−
|Best Effort
+
|Full Support
−
|Current
+
|Business Services
−
|Application
+
−
|Free Download
+
 
|-
 
|-
−
|Excel (PC)
+
|Handshake - Student Employment only
 +
|Web browser
 +
|Limited Support
 +
|Student Employment
 +
|-
 +
|HSI Workplace Safety Training 
 +
|Web browser
 +
|Limited Support
 +
|Facilities
 +
|-
 +
|Hubspot - marketing - Admissions only
 +
|Web browser
 +
|Limited Support
 +
|Marketing & Communications
 +
|-
 +
|Intellicheck - Banner payment processing - Business Services only
 
|PC Only
 
|PC Only
−
|Full
+
|Full Support
−
|2013, 2016
+
|Business Services
−
|Application
+
−
|Campus License
+
 
|-
 
|-
−
|Excel (Mac)
+
|Logger Pro - science, data acquisition
−
|Mac Only
+
|Mac and PC
−
|Full
+
|Limited Support
−
|2013, 2016
+
|SAL
−
|Application
+
−
|Campus License
+
 
|-
 
|-
−
|Filemaker Pro
+
|Loyverse Point of Sale - Organic Farm only
−
|PC and Mac
+
|Web browser
−
|Limited
+
|Limited Support
−
|14 & up
+
|SAL
−
|Application
+
−
|Purchase
+
 
|-
 
|-
−
|Firefox
+
|Megamations - work order system - Facilities only
−
|PC and Mac
+
|PC and Web browser
−
|Limited
+
|Limited Support
−
|Current
+
|Facilities
−
|Application
+
−
|Free Download
+
 
|-
 
|-
−
|Flash Player
+
|Microsoft 365 - Office productivity suite
−
|PC and Mac
+
|Web browser
−
|Full
+
|Full Support
−
|Current
+
|OIT, Tech Support Center, Academic Technologies
−
|Plug-in
+
−
|Free Download
+
 
|-
 
|-
−
|Internet Explorer
+
|Microsoft Forms - survey, forms for data collection
 +
|Web browser
 +
|Full Support
 +
|OIT
 +
|-
 +
|Microsoft Teams - video conferencing, messaging, shared file storage
 +
|Web browser
 +
|Full Support
 +
|OIT, Academic Technologies
 +
|-
 +
|Microsoft Tasks - task management
 +
|Web browser
 +
|Full Support
 +
|OIT
 +
|-
 +
|Microsoft One Drive - personal file storage
 +
|Web browser
 +
|Full Support
 +
|OIT, Tech Support Center, Academic Technologies
 +
|-
 +
|Microsoft Outlook - email
 +
|Mac, PC and Web browser
 +
|Full Support
 +
|OIT, Tech Support Center
 +
|-
 +
|Microsoft Planner - project management
 +
|Web browser
 +
|Full Support
 +
|OIT
 +
|-
 +
|Mindmup - brainstorming, idea mapping, diagramming
 +
|Web browser
 +
|Limited Support
 +
|OIT
 +
|-
 +
|PaymentNet - p-card purchase approval
 +
|Web browser
 +
|Limited Support
 +
|Purchasing
 +
|-
 +
|R - math, statistics
 +
|Mac and PC
 +
|Limited Support
 +
|Academics, CAL
 +
|-
 +
|Radius - client relationship management
 +
|Web browser
 +
|Limited Support
 +
|Enrollment Services
 +
|-
 +
|Remind - messaging platform (pending contract approval) - Childcare Center only
 +
|Web browser
 +
|Annual Subscription
 +
|Childcare
 +
|-
 +
|Secure Access Washington (SAW) - state systems user access
 +
|Web browser
 +
|Limited Support
 +
|OIT
 +
|-
 +
|SAS/JMP - statistics
 
|PC Only
 
|PC Only
−
|Full
+
|Limited Support
−
|9,10,11
+
|SAL
−
|Application
+
−
|Free Download
+
 
|-
 
|-
−
|Maple
+
|SimpleK - key management - Facilities only
 +
|Web browser
 +
|Limited Support
 +
|Facilities
 +
|-
 +
|SmartyStreets - address verification
 +
|Web browser
 +
|Limited Support
 +
|Marketing & Communications
 +
|-
 +
|SPSS (On campus only) - statistics
 +
|Mac and PC
 +
|Limited Support
 +
|SAL
 +
|-
 +
|SQLDeveloper - for database report writers only
 
|PC Only
 
|PC Only
−
|Limited
+
|Full Support
−
|18
+
|OIT
−
|Application
+
−
|Limited
+
 
|-
 
|-
−
|Mathmatica
+
|Zoom video conferencing
−
|PC and Mac
+
|Mac and PC
−
|Limited
+
|Limited Support
−
|10.2-11.3
+
|Media Services, OIT, Tech Support Center, Academic Technologies
−
|Application
+
|}
−
|Purchase
+
===Software at an additional or no cost (single-user, limited support)===
 +
[[Category:Training and Help]]
 +
[[Category:Faculty]]
 +
{| class="wikitable"
 +
!Application
 +
!Availability
 +
!Licensing
 
|-
 
|-
−
|Media Player
+
|Adobe Creative Cloud (Acrobat Pro, Illustrator, InDesign, Lightroom, Photoshop, and Premiere Pro)
−
|PC and Mac
+
|Mac and PC
−
|Limited
+
|Annual Subscription
−
|Current
+
−
|Application
+
−
|Free Download
+
 
|-
 
|-
−
|PowerPoint (PC)
+
|Atlas Pro - qualitative analysis
 
|PC Only
 
|PC Only
−
|Full
+
|Perpetual
−
|2013, 2016
+
−
|Application
+
−
|Campus License
+
 
|-
 
|-
−
|PowerPoint (Mac)
+
|Camtasia - video creation suite
−
|Mac Only
+
|Mac and PC
−
|Full
+
|Perpetual
−
|2013, 2016
+
−
|Application
+
−
|Campus License
+
 
|-
 
|-
−
|Publisher (PC)
+
|Dragon Naturally Speaking - assistive technology
 +
|Mac and PC
 +
|Perpetual
 +
|-
 +
|Doxy.me - healthcare provider appointment scheduling and video conferencing - Student Activities only
 +
|Web browser
 +
|Annual Subscription
 +
|-
 +
|EdPuzzle - video lesson assignment and assessment (pending contract approval)
 +
|Web browser
 +
|Annual Subscription
 +
|-
 +
|FileMaker Pro - database developers only
 +
|Mac and PC
 +
|Perpetual
 +
|-
 +
|KeePass - password keeper
 
|PC Only
 
|PC Only
−
|Limited
+
|Perpetual
−
|2013, 2016
+
−
|Application
+
−
|Campus License
+
 
|-
 
|-
−
|Publisher (Mac)
+
|Maple
−
|Mac Only
+
|PC Only
−
|Limited
+
|Perpetual
−
|2013, 2016
+
−
|Application
+
−
|Campus License
+
 
|-
 
|-
−
|Quicktime
+
|Mathmatica
−
|PC and Mac
+
|Mac and PC
−
|None
+
|Perpetual
−
|Current
+
−
|Application
+
−
|Campus License
+
 
|-
 
|-
−
|Read & Write Gold
+
|Microsoft Project - project management
−
|PC and Mac
+
|PC Only
−
|*Limited
+
|Perpetual
−
<nowiki>**</nowiki>Full Support available <br />at 888-248-0652 or us-support@texthelp.com
+
−
|Current
+
−
|Application
+
−
|Campus License
+
 
|-
 
|-
−
|Safari
+
|Microsoft Visio - visual drawing, diagramming
−
|Mac Only
+
|PC Only
−
|Limited
+
|Perpetual
−
|Current
+
−
|Application
+
−
|Free Download
+
 
|-
 
|-
−
|Slack
+
|MURAL - brainstorming, idea mapping, diagramming
−
|PC and Mac
+
|Web browser
−
|Limited
+
|Annual Subscription
−
|Current
+
−
|Application
+
−
|Free Download
+
 
|-
 
|-
−
|Sophos
+
|OpenReel - collaborative video editing suite (pending contract approval)
−
|PC and Mac
+
|Web browser
−
|Full
+
|Annual Subscription
−
|Current
+
−
|Application
+
−
|Campus License
+
 
|-
 
|-
−
|SPSS
+
|Otter.ai - voice transcription, assistive technology
−
|PC and Mac
+
|Web browser
−
|Limited
+
|Annual Subscription
−
|Current
+
−
|Application
+
−
|Limited
+
 
|-
 
|-
−
|VLC
+
|Password Gorilla - password keeper
−
|PC only
+
|Mac and PC
−
|Limited
+
|Perpetual
−
|Current
+
−
|Application
+
−
|Free Download
+
 
|-
 
|-
−
|Word (PC)
+
|Qualtrics - survey, data collection
−
|PC only
+
|Web browser
−
|Full
+
|Annual Subscription
−
|2013, 2016
+
−
|Application
+
−
|Campus License
+
 
|-
 
|-
−
|Word (Mac)
+
|Sketchup - visual drawing, diagramming
−
|Mac Only
+
|Web browser
−
|Full
+
|Annual Subscription
−
|2013, 2016
+
−
|Application
+
−
|Campus License
+
 
|-
 
|-
−
|Outlook
+
|Therapy Notes - health clinic management system - Health Center only
−
| ----
+
|Web browser
−
|Full
+
|Annual Subscription
−
|2013, 2016
+
|-
−
|Application
+
|VirBela - video conferencing and collaboration (pending contract approval)
−
|Campus License
+
|Web browser
 +
|Annual Subscription
 
|}
 
|}
  
−
[[Category:Training and Help]]
+
[[Category:Software Help]]
−
[[Category:Faculty]]
+

Latest revision as of 13:32, 11 September 2025


The college will provide software for employees of the college and in some cases, depending on the licensing contract, can provide access free of charge to the work unit. If you have questions or don't see a software on this list, please contact the Technology Support Center (TSC) for more information.

Support Levels

  • Full Support - Media Services, Office of Information Technology (OIT), Tech Support Center (TSC), and/or Academic Technologies will install (if applicable) or provide access to the software, trouble shoot issues to ensure software works correctly, and provide best effort support and trouble shooting regarding hardware/software compatibility and operability. OIT and TSC maintain a broad level of technical knowledge to support the software.
  • Limited Support - Media Services, Office of Information Technology (OIT), Tech Support Center (TSC), and/or Academic Technologies will assist the user with installation (if applicable) or access to the software. Provide trouble shooting and support with regards to hardware/software compatibility and configuration. User is responsible for knowing how to configure and operate the software.


Mac OS X default applications

Application Support Level
Microsoft 365 applications (Outlook, Teams, Word, Excel, PowerPoint, OneDrive, SharePoint, OneNote, etc) Full Support
Microsoft Defender (anti virus, anti malware) Full Support
Internet Browsers (Chrome, Firefox, Edge, Safari (avoid using with Canvas) Full Support
Zoom, Adobe Reader DC Limited Support
iMovie, Photos, Music, Keynote, Numbers, Pages, Preview, Apple Mail, Apple Calendar, Time Machine,

and other bundled Apple apps.

Limited Support
User installed software (unless licensed through the college) Not Supported
iCloud Drive and any sync'd iCloud data Not Supported

Windows OS default applications

Application Support Level
Microsoft 365 applications (Outlook, Teams, Word, Excel, PowerPoint, OneDrive, SharePoint, OneNote, etc) Full Support
Microsoft Defender (anti virus, anti malware) Full Support
Internet Browsers (Chrome, Firefox, Edge) Full Support
Zoom, Adobe Reader DC Limited Support
Bundled Windows applications such as Photos, Media Player, ClipChamp Limited Support
User installed software (unless licensed through the college) Not Supported

Evergreen Developed Software

adminweb.evergreen.edu
Curriculum Management Database (CMD)
Independent Learning/Internship Contracts (ILC/INT)
Schedule Evergreen, schedule.evergreen.edu
Time, Leave & Work Certifications
Transcript Ordering
www.evergreen.edu

Campus licensed software

Application Availability Support Level Steward
AFRS - State of WA accounting system Web browser Limited Support Business Services
AGB Onboard - board management - President's Office only Web browser Limited Support President's Office
ArcGIS Pro / ArcGIS Desktop / Drone2Map PC Only Limited Support SAL
Argos - campus reporting system Web browser Full Support SAL
Avid Pro Tools - audio recording software Mac and PC Limited Support Media Services
Banner - campus administrative suite Web browser Full Support OIT
Canvas - learning management system Web browser Full Support OIT, Academic Technologies
CashNet - cashiering and point of sale - Student Accounts only Web browser Full Support Student Accounts
FormFusion - Banner document enhancement - Business Services only PC Only Full Support Business Services
Handshake - Student Employment only Web browser Limited Support Student Employment
HSI Workplace Safety Training Web browser Limited Support Facilities
Hubspot - marketing - Admissions only Web browser Limited Support Marketing & Communications
Intellicheck - Banner payment processing - Business Services only PC Only Full Support Business Services
Logger Pro - science, data acquisition Mac and PC Limited Support SAL
Loyverse Point of Sale - Organic Farm only Web browser Limited Support SAL
Megamations - work order system - Facilities only PC and Web browser Limited Support Facilities
Microsoft 365 - Office productivity suite Web browser Full Support OIT, Tech Support Center, Academic Technologies
Microsoft Forms - survey, forms for data collection Web browser Full Support OIT
Microsoft Teams - video conferencing, messaging, shared file storage Web browser Full Support OIT, Academic Technologies
Microsoft Tasks - task management Web browser Full Support OIT
Microsoft One Drive - personal file storage Web browser Full Support OIT, Tech Support Center, Academic Technologies
Microsoft Outlook - email Mac, PC and Web browser Full Support OIT, Tech Support Center
Microsoft Planner - project management Web browser Full Support OIT
Mindmup - brainstorming, idea mapping, diagramming Web browser Limited Support OIT
PaymentNet - p-card purchase approval Web browser Limited Support Purchasing
R - math, statistics Mac and PC Limited Support Academics, CAL
Radius - client relationship management Web browser Limited Support Enrollment Services
Remind - messaging platform (pending contract approval) - Childcare Center only Web browser Annual Subscription Childcare
Secure Access Washington (SAW) - state systems user access Web browser Limited Support OIT
SAS/JMP - statistics PC Only Limited Support SAL
SimpleK - key management - Facilities only Web browser Limited Support Facilities
SmartyStreets - address verification Web browser Limited Support Marketing & Communications
SPSS (On campus only) - statistics Mac and PC Limited Support SAL
SQLDeveloper - for database report writers only PC Only Full Support OIT
Zoom video conferencing Mac and PC Limited Support Media Services, OIT, Tech Support Center, Academic Technologies

Software at an additional or no cost (single-user, limited support)

Application Availability Licensing
Adobe Creative Cloud (Acrobat Pro, Illustrator, InDesign, Lightroom, Photoshop, and Premiere Pro) Mac and PC Annual Subscription
Atlas Pro - qualitative analysis PC Only Perpetual
Camtasia - video creation suite Mac and PC Perpetual
Dragon Naturally Speaking - assistive technology Mac and PC Perpetual
Doxy.me - healthcare provider appointment scheduling and video conferencing - Student Activities only Web browser Annual Subscription
EdPuzzle - video lesson assignment and assessment (pending contract approval) Web browser Annual Subscription
FileMaker Pro - database developers only Mac and PC Perpetual
KeePass - password keeper PC Only Perpetual
Maple PC Only Perpetual
Mathmatica Mac and PC Perpetual
Microsoft Project - project management PC Only Perpetual
Microsoft Visio - visual drawing, diagramming PC Only Perpetual
MURAL - brainstorming, idea mapping, diagramming Web browser Annual Subscription
OpenReel - collaborative video editing suite (pending contract approval) Web browser Annual Subscription
Otter.ai - voice transcription, assistive technology Web browser Annual Subscription
Password Gorilla - password keeper Mac and PC Perpetual
Qualtrics - survey, data collection Web browser Annual Subscription
Sketchup - visual drawing, diagramming Web browser Annual Subscription
Therapy Notes - health clinic management system - Health Center only Web browser Annual Subscription
VirBela - video conferencing and collaboration (pending contract approval) Web browser Annual Subscription
Retrieved from "http://helpwiki.evergreen.edu/wiki/index.php?title=College_Supported_Software&oldid=47262"

The Evergreen State College