Difference between revisions of "Forgot My Password"

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I've logged in before, but it's been a while, and dang it, I forgot my password.  What are the steps involved in resetting this?
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Please note -- if you've never logged in before, you will need to  [[New Student Account Activation|activate your account]].  Once this has been completed, you should be good to go.  If not, take the steps below to reset your password.
  
 
=== How do I reset my password?===
 
=== How do I reset my password?===
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If you know your secret question you can [https://cas.evergreen.edu/CasPasswordReset/ reset your password] yourself.
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*If you've set up your [[Alternate Contact for Password Reset| alternate contact info]] you can [http://passwordreset.evergreen.edu/ reset your password yourself]. Students most likely already have this set up automatically and can go directly to [http://passwordreset.evergreen.edu/ reset your password].
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To setup or change your secret question login to [https://my.evergreen.edu my.evergreen.edu] .
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If you are still having problems, follow one of the pathways below to speak with a real human;
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:*Students
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::Account help is available in the [http://www.evergreen.edu/computing/academiccomp/home.htm Computer Center] in Lib 2600. They can also be contacted at 867-6231.
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===Faculty & Staff===
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Please contact Technical Support Services at 867-6627.
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===Former Students===
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===Still having problems?===
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You choose your own initial password at the time that you request your account ([https://my.evergreen.edu/public/user_request/ Former Student Login Account Request]). This initial password must be changed to a permanent password when you first login. If you forget this permanent password, you will need your student ID number as well as your login name to reset it. Please call Registration and Records at 360.867.6180 if you do not know your student ID. Evergreen stopped using Social Security numbers as student IDs in 2001, and all former students now have a non-SSN ID.
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*'''Students''': For help with your Evergreen account, you can
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** call 360-867-6627
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** submit a support request at [https://helpwiki.evergreen.edu/wiki/index.php/Help_Wiki help.evergreen.edu]
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** or visit the Computer Center, 2nd floor of Evans Hall (entrance is across from the Library's entrance)
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*'''Faculty & Staff''': Please contact the [https://www.evergreen.edu/offices-services/technology-support-faculty-staff Tech Support Help Desk] at '''[tel:360-867-6627 (360) 867-6627]'''.
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*'''Former Students''': Please see [[Reset password for former student account]] for help.
  
  
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Latest revision as of 10:19, 14 November 2025


I've logged in before, but it's been a while, and dang it, I forgot my password. What are the steps involved in resetting this?

Please note -- if you've never logged in before, you will need to activate your account. Once this has been completed, you should be good to go. If not, take the steps below to reset your password.

How do I reset my password?

Still having problems?


My Evergreen Account Help

Get Help

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Submit a technology support request

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Request help as a guest

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