Difference between revisions of "Multi-Factor Authentication"

Latest revision as of 13:34, 17 November 2025

Multifactor authentication or MFA, is a method for securing an account with multiple means of verifying your identity.

What is Multifactor authentication?

Multifactor authentication (MFA) uses two different forms of authentication: what you know, such as a password, and what you have, such as the Microsoft Authenticator app.

Is MFA required?

Yes, MFA is required. See the User Guide/FAQ for more information.

Why do I need to use MFA?

Multifactor authentication can protect access to your account, personal information, and college data if a malicious actor obtains your password. Having multiple requirements to verify identity when logging into services is the best form of protection against phishing attacks, which have become much more common in the last few years.

Getting Started with MFA

Request MFA activation (Microsoft form)
New MFA Users or those newly required to use MFA
Learn how to Setup the Microsoft Authenticator App
More answers about MFA? See: MFA Frequently Asked Questions

Connect to the Evergreen Secure network to make MFA more robust

On your phone connect to Evergreen Secure Wi-Fi network.
You can also turn on Wi-Fi Calling on your phone for more robust MFA service. Search the Settings on your phone to turn on Wi-Fi Calling.

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-__NOTOC__
+{{TwoColumn|lead=
-{{TwoColumn|lead=
+[[File:Evergreen-MFA-icon.png|left|100px]]Multifactor authentication or MFA, is a method for securing an account with multiple means of verifying your identity.
-Faculty and staff who access sensitive data will be required to use an additional security step to access this information from off campus.
 |content=
-Evergreen uses two methods, you can use a keyring (hardware) token or a smartphone app to generate a code to access your information off campus. For the initial setup, you will need to contact the Faculty & Staff Help Desk to request either a keyring token or a mobile app token.
+<br />
+=== What is Multifactor authentication? ===
+Multifactor authentication (MFA) uses two different forms of authentication: what you know, such as a password, and what you have, such as the [[Microsoft Authenticator Setup|Microsoft Authenticator app]].
-====Keyring token====
+=== Is MFA required? ===
-The Faculty & Staff Help Desk can issue the keyring token and make sure you can generate one-time codes from the device. To receive a device you will need to visit the Faculty & Staff Help Desk in Library 1806. If you are located off-campus, the Help Desk can work with you to mail the token to you.
+Yes, MFA is required. See the [[Multi-Factor Authentication - User Guide/FAQ|User Guide/FAQ]] for more information.
-====Mobile app token====
+===Why do I need to use MFA?===
-The Faculty and Staff Help Desk can issue a mobile app token if you'd prefer to use a smartphone. The current supported platforms for the ''DigiPass for Mobile app'' are iOS, Android and Windows 8. To receive a mobile app token you will need to visit the Help Desk for the serial number and activation code. The Faculty & Staff Help Desk  will work with you to help you install the app by either sending you a text (SMS) message with the app link or helping you locate the app within the store provided by your phone carrier.
+Multifactor authentication can protect access to your account, personal information, and college data if a malicious actor obtains your password. Having multiple requirements to verify identity when logging into services is the best form of protection against phishing attacks, which have become much more common in the last few years.
-====How does this work?====
+===Getting Started with MFA===
-Both the keyring and mobile app token will be needed to access sensitive data (e.g. faculty class lists, evaluations for faculty) when you are off-campus or on an unsecured wireless connection. You will log in to my.evergreen.edu as usual with your Evergreen username and password. When you access a link that contains sensitive data you will be asked to provide a One Time Password (OTP) (see figure A). This password is generated by pushing the button on the keyring token or launching the mobile app. Once you have entered that password correctly you will be able to access the information you need.
+* [https://evergreen0.sharepoint.com/:l:/s/MFAImplementationProject/FMq18oU7Yj5Jp6axwy4iW1UBHFvcxK8_-ha1RsTqyg8rkg?nav=YzQ3MWM2NDUtNTA3NS00Mzg4LTg3ZTYtOWFlMTAwODA5OTZj Request MFA activation] (Microsoft form)
+* [[MFA for New Users|New MFA Users]] or those newly required to use MFA
+* Learn how to [[Microsoft Authenticator Setup|Setup the Microsoft Authenticator App]]
+* More answers about MFA? See: [[Multifactor Auth - Frequently Asked Questions|MFA Frequently Asked Questions]]
-|sidebar=
+===Connect to the Evergreen Secure network to make MFA more robust===
-=====Related Articles=====
+* On your phone connect to [https://helpwiki.evergreen.edu/wiki/index.php/Connecting_to_the_Network Evergreen Secure] Wi-Fi network.
-*[[Login_Help|Login Help]]
+* You can also turn on Wi-Fi Calling on your phone for more robust MFA service. Search the Settings on your phone to turn on Wi-Fi Calling.
-*[[MyEvergreen_Help|My evergreen edu help]]
-*[[Main_Page|Help wiki main page]]
-=====One-Time Password Screen=====
-[[File:OTP.png|Figure A]]
+|sidebar=
+{{MFA}}
-|
+----
+{{GetHelp}}
-====Still need help?====
-Please contact Technology and Application Services (TAS) Faculty and Staff Help Desk at 360-867-6627 or via [http://help.evergreen.edu help.evergreen.edu.]
- __NOTOC__
-__NOEDITSECTION__
 }}
-[[Category:Evergreen Login]]
+[[Category:MFA]]
+{{DEFAULTSORT:Multifactor Authentication}}