Difference between revisions of "Contact Us"
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| − | - | + | [[File:Phone3-green.svg|50px|left]]Additional ways to get help ... |
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| + | === General Technology Help for Students, Faculty, and Staff === | ||
| + | |||
| + | ===== Welcome! ===== | ||
| + | The best way to connect with Tech Help is by submitting a support request at [https://help.evergreen.edu help.evergreen.edu] so that your issue is directed to the proper department. We have two online options for doing so: | ||
| + | *[https://forms.office.com/r/N978eF6R9h Login is working] | ||
| + | *[https://forms.office.com/r/THWprxEWrZ Login is '''not''' working] | ||
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| + | ==== Tech Help Desk and Computer Center ==== | ||
| + | When the Computer Center is open, we are also available in-person and by phone: | ||
| + | * '''Schedule for Winter 2026''': Monday through Friday, 9:00 AM to 6:00 PM | ||
| + | *'''In-person help: Drop-in''': visit us at the [http://www.evergreen.edu/technology/academic-computing-center Academic Computing Center] on the main floor of Evans Hall (Floor 2 of the Library Building) | ||
| + | *'''In-person help: Appointment''': If you have made arrangements to meet with staff, go to the Computer Center to check-in or ring the bell at Room 2604 | ||
| + | *'''Call''' the Tech Help Desk at [tel:360-867-6627 (360) 867-6627] | ||
| + | *View our [https://www.evergreen.edu/academics/labs-studios/computer-labs/academic-computing-center current hours of operation] | ||
| + | |||
| + | |||
| + | ====Scientific Computing==== | ||
| + | *'''In-person help''': contact the [[CAL]] in person on the first floor of Lab II | ||
| + | *'''Call''' us at [tel:360-867-6426 (360) 867-6426] | ||
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| + | ==== AV Classroom Support ==== | ||
| + | *'''Call''' [tel:360-867-6270 (360) 867-6270] | ||
| + | *'''Microsoft Teams Chat''' at [https://teams.microsoft.com/l/chat/0/0?users=bokelmaj@evergreen0.onmicrosoft.com,Graig.Muller@evergreen0.onmicrosoft.com&topicName=AVClassroomSupport AVClassroomSupport] | ||
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| + | |||
| + | ====Electronic Media==== | ||
| + | *'''In-person help''' is available at the [https://helpwiki.evergreen.edu/wiki/index.php/Lab_Information_-_Multimedia_Lab Multimedia Lab] located on the first floor of Evans Hall. | ||
| + | |||
| + | |||
| + | ==== Event and Audio/Video Recording Support ==== | ||
| + | *[https://www.evergreen.edu/offices-services/media-services/media-production-planning-guide '''Submit a Production Request'''] to Electronic Media for documentation, PA system support, and other media-related production needs. | ||
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Latest revision as of 09:40, 7 January 2026
General Technology Help for Students, Faculty, and Staff
Welcome!
The best way to connect with Tech Help is by submitting a support request at help.evergreen.edu so that your issue is directed to the proper department. We have two online options for doing so:
Tech Help Desk and Computer Center
When the Computer Center is open, we are also available in-person and by phone:
- Schedule for Winter 2026: Monday through Friday, 9:00 AM to 6:00 PM
- In-person help: Drop-in: visit us at the Academic Computing Center on the main floor of Evans Hall (Floor 2 of the Library Building)
- In-person help: Appointment: If you have made arrangements to meet with staff, go to the Computer Center to check-in or ring the bell at Room 2604
- Call the Tech Help Desk at (360) 867-6627
- View our current hours of operation
Scientific Computing
- In-person help: contact the CAL in person on the first floor of Lab II
- Call us at (360) 867-6426
AV Classroom Support
- Call (360) 867-6270
- Microsoft Teams Chat at AVClassroomSupport
Electronic Media
- In-person help is available at the Multimedia Lab located on the first floor of Evans Hall.
Event and Audio/Video Recording Support
- Submit a Production Request to Electronic Media for documentation, PA system support, and other media-related production needs.
Get Help
Submit a technology support request
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