Using Teams Phone

Teams Phone Quick Start.

Audience: Faculty, Staff, and Student Employees

Video Overview of Teams Calls

Video overview of Teams calls (support.micorosoft.com)

Make Calls

• First things to know about calls (support.micorosoft.com)
• Make calls video training (support.micorosoft.com)
• Start a call from a chat (support.micorosoft.com)

Answer a Call

Accept or decline calls (support.micorosoft.com)

Add Someone to a Call

Add someone to a call in Microsoft Teams (support.micorosoft.com)

Holds

Place a call on hold (support.micorosoft.com)

Transfer a Call

How to transfer a call (support.micorosoft.com)

Manage Call Settings

Customize call settings (support.micorosoft.com)

Voicemail

Check your voicemail (support.micorosoft.com)

Call Forwarding

• Call forwarding, call groups, and simultaneous ring (support.micorosoft.com)
• Transfer, merge, park video training (support.micorosoft.com)

Delegates

Assign a delegate (support.micorosoft.com)

Call Queues

• Manage your call queue and auto attendant settings (support.micorosoft.com)
• View, respond to, and collaborate on support calls (support.micorosoft.com)