Computer Center Jobs

Academic Computing Center Staff

The Hiring Process

We have completed Spring interviews. We will be accepting applications until Monday, Sept. 19 for Fall interviews. For more information, contact John McGee at 360.867.6108

Application Instructions

Download an application or pick one up at the Computer Center front desk.

Job Description

• Provide college-wide technical support through phone, email and in person by:
  • Answering a wide range of technical questions,
  • Performing technical triage on-site and via phone,
  • Troubleshooting and resolving technical issues ranging from the routine, to the obscure, to the sublime
• Perform organizational tasks necessary to keep the Center running smoothly.
• Conduct technical/organizational project work when time permits

Why would you want to work in the Computer Center?

Working at the Computer Center may be the best student job on campus! Why? Because you make a difference! You help other students get their work done. You may leave work tired but you’ll always leave work knowing that you made a difference. Plus, you get a chance to learn about technology on the job, while on shift and through weekly training sessions.

Work Study or Institutional

• Students with or without a work study award are encouraged to apply.

What Are We Looking for?

• What we're looking for in the successful applicant is a strong combination of technical skills, people skills, and organizational skills. Along those lines, some personal traits that we are looking for are...
• Curiosity and a willingness to learn new things
• Maturity
• Ability to take on increasing responsibility
• Ability to cooperate, collaborate and desire to work as part of a team
• Strong people and communication skills. Job-related experience working with people is highly desirable.

Educational Component

• Get a chance to learn about technology on the job, while on shift and through training sessions.

Are there possibilities for advancement?

After you've been an AC Tech for a year, you're eligible to become a Senior member of our staff. We may be providing additional growth opportunities during 2011-2012.

Technical Consultant (TechCon)

Job Description

Troubleshoot Windows and Macintosh systems in the Computer Center. Perform system maintenance tasks, including hardware and software installation and configuration. Correct problems with various academic applications, utilities, and system files. Provide technical assistance to Consultants, possibly including workshops or tutoring. Perform operator duties for academic servers. Write documentation. Perform related duties as required. May be required to work flexible hours.

Skills/Qualifications

Applicants should have:

• considerable experience with computers, including Windows, *NIX, and/or Macintosh OS X operating systems.
• Ability to perform hardware maintenance, including installation, troubleshooting and component cleaning.
• Ability to identify problems with hardware and software, diagnose and take steps to resolve.
• Ability to create and modify script files for various systems (Windows batch files, *NIX shell scripts, AppleScript). * Applicants should possess a willingness to learn, be mature, responsible, able to cooperate, and have strong people and communication skills.
• Previous experience as a Computer Center Consultant is highly desirable.

The Hiring Process

At this time all interviews for 2011-2012 have been filled. For more information about working as a technical consultant, contact Isaac Overcast at extension 6226.