Report a Problem in a Media Lab

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Revision as of 13:44, 27 September 2021 by Krusea (Talk | contribs)

If you need to report problem with equipment or software in a media lab you can submit a support request to Media Services.

Open a Support Request

Open the support request page for Media Services. The page should open in a separate tab

Fill out the request using the steps below

Title: enter the name of the lab or computer and a brief description of the problem.

Category: leave at Unassigned

  1. Assigned to: leave at Unassigned
  2. Summary: enter a more detailed description of the problem.
  3. All of the other fields can be ignored.
  4. Click Save
Example 1
  • Title: MML-Wendy. Audacity Crashes
  • Category: leave at Unassigned
  • Assigned to: leave at Unassigned
  • Summary: Every time I import an mp3 file into Audacity it crashes.
Example 2
  • Title: MTL 346. No audio in the left near field
  • Category: leave at Unassigned
  • Assigned to: leave at Unassigned
  • Summary: When I pan a channel to the left there in no sound from the left near field.
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