How to Reconnect to Exchange post Migration

Once your mailbox has been migrated to Exchange Online you may need to reconnect your mail clients to the Exchange service to update your settings.

1. Disconnect your old account from the mail client
2. Reconnect using the Exchange account connector

Mac OS

Disconnect Exchange Account - Mac OS

1. Go to System Preferences > Internet Accounts
2. Select your old Exchange connector on the left had column
3. Click the "-" the minus sign to remove

Reconnect Exchange Account - MacOS

• Mac Mail

iOS

Disconnect Exchange Account - iOS

1. Go to Settings > Passwords & Accounts
2. Under the list of Accounts Select your old Exchange account
3. Choose Delete Account

Reconnect Exchange Account - iOS

• iOS Mail

Windows 7

Disconnect Exchange Account - Windows 7

1. Go to Start menu > Control Panel > Mail > Show Profiles
2. Select current Mail profile and click the Remove button
3. Click Apply and OK

Reconnect Exchange Account - Windows 7

1. While in the Mail application, click Add
2. Create a profile name for this new Mail profile. The name is local to the computer and will not show up on your email.
3. Once the Auto Account Setup window opens, follow the prompts and click through until you see the Finish button.
   • Note, please be sure to check the box Change account settings > Next > un-check Use Cached Exchange Mode > Finish

Windows 10

Disconnect Exchange Account - Windows 10

1. Go to Start menu > Control Panel > Mail > Show Profiles
2. Select current Mail profile and click the Remove button
3. Click Apply and OK

Reconnect Exchange Account - Windows 10

1. While in the Mail application, click Add
2. Create a profile name for this new Mail profile. The name is local to the computer and will not show up on your email.
3. Once the Auto Account Setup window opens, follow the prompts and click through until you see the Finish button.
   • Note, please be sure to check the box Change account settings > Next > un-check Use Cached Exchange Mode > Finish