MFA - Alternative Authentication Methods

If it is absolutely not possible for you to use the Authenticator app there is an option but it will add some complexity for you. We can issue a hardware MFA token.

Options

Another Phone or Tablet

It is possible for you to go through the same steps as you did for installing the Authenticator app to install in on another device. This can be useful if you are in the process of buying a new phone so that you keep access to an MFA device. You should store the second device in a secure location.

Hardware MFA Tokens

A hardware MFA Token is a small device about the size of a thumb drive. This device has a small screen on it displaying a number that frequently changes. When logging into an application protected by M365 you will need to type in the current number from the MFA token as your second factor. This means to use your M365 account you will always need to carry the MFA token to do so.

Getting a MFA Token issued

1. If you need to be issued one of these people contact the Technology Support Center to schedule a time to come into do this.
2. It will probably take about 10 minutes to do this. If you have and Evergreen issued laptop and can bring it with you it will make the process faster.

Please note that any existing MFA tokens you were issued for the previous system are not usable with this new system.