Difference between revisions of "Email Help"

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[[File:outlook-logo.gif|left|50px]] Evergreen email is the official method the college uses to communicate with students.  Evergreen uses Microsoft Exchange to provide email services to students, faculty and staff.
 
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===Top Topics===
 
*[[Getting_Started_with_Email|Getting Started with Email]]
 
*[[Email_over_the_Web|Using Webmail]]
 
*[[Student_Email_Overview|Student Email Overview]]
 
*[[Exchange Mail Settings|Setting Up a Desktop or Mobile Mail Client]]
 
===Troubleshooting===
 
*[[Login_Help|Account/Login Problems]]
 
*[[Full_Inbox|My Inbox is Full!]]
 
*[[Allowing_Comma_Separators_in_Outlook|Banner Class List problem]]
 
*[[LDAP_-_Address_Book|Address Book Configurations]]
 
  
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===All Email Articles===
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<categorytree mode=pages>Email</categorytree>
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[[File:Exchange-online.png|left|50px]] Evergreen provides email and calendaring services to students, faculty and staff using Microsoft Exchange Online. Evergreen email is the official method the college uses to communicate with students.
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====Features====
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*Mailbox Size: 100GB
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*Maximum Attachment Size: 50MB (includes messages)
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*Access to Evergreen email through webmail, desktop clients or mobile devices
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====Accessing your email====
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[[File:Webmail login.png|200px|right]]
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*Go to '''[https://portal.office.com portal.office.com]''' to access your email and all of your Office 365 applications online
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** Log in with your My Evergreen account (username@evergreen.edu)
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**  <small> ''Note: Previous methods using [https://www.evergreen.edu/webmail webmail] continue to work but if your mailbox has been migrated to Office 365 you will be redirected to microsoftonline.com''</small>
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====Setting up Desktop mail clients====
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*[https://support.office.com/en-us/article/video-add-email-accounts-on-a-mac-37cf645f-0f81-4e88-b5e1-bfe4b20b9b00?wt.mc_id=otc_outlook Configure Outlook for Mac]
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*[https://support.office.com/en-us/article/video-add-an-outlook-com-or-office-365-account-7c031aff-0ceb-435a-ada9-a389cfc8ddca?ui=en-US&rs=en-US&ad=US Configure Outlook for Windows]
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====Setting up your mail on mobile devices====
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<i> It is recommended that you use Microsoft's mobile Outlook App.</i>
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*[https://support.office.com/en-us/article/set-up-email-in-outlook-for-ios-mobile-app-b2de2161-cc1d-49ef-9ef9-81acd1c8e234?ui=en-US&rs=en-US&ad=US Configure Outlook app for IOS]
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*[https://support.office.com/en-us/article/set-up-email-in-the-outlook-for-android-app-886db551-8dfa-4fd5-b835-f8e532091872?ui=en-US&rs=en-US&ad=US Configure Outlook app for Android]
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*[https://support.office.com/en-us/article/set-up-email-using-the-ios-mail-app-7e5b180f-bc8f-45cc-8da1-5cefc1e633d1?ui=en-US&rs=en-US&ad=US Configure mail on IOS devices]
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*[https://support.office.com/en-us/article/set-up-email-in-android-email-app-71147974-7aca-491b-978a-ab15e360434c?ui=en-US&rs=en-US&ad=US Configure mail on Android devices]
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====Helpful Articles====
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*[https://support.office.com/en-us/article/create-reply-to-or-forward-email-messages-in-outlook-on-the-web-ecafbc06-e812-4b9e-a7af-5074a9c7abd0 Create, reply to, or forward email messages in Outlook on the web]
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*[https://support.office.com/en-us/article/outlook-training-8a5b816d-9052-4190-a5eb-494512343cca?wt.mc_id=otc_home Outlook Tips & Tricks]
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*[https://support.office.com/en-us/article/change-the-look-of-your-mailbox-in-outlook-com-and-the-new-outlook-on-the-web-b41c2ecb-f23c-42b3-b7f8-659646d5e58c?redirectSourcePath=%252fen-us%252farticle%252fpersonalize-your-new-mail-experience-in-outlook-on-the-web-b5eaf108-0a37-4750-ae79-24087eecde77&ui=en-US&rs=en-US&ad=US Change the look of your mailbox in Outlook.com and the new Outlook on the web]
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*[https://support.office.com/en-us/article/use-inbox-rules-in-outlook-on-the-web-8400435c-f14e-4272-9004-1548bb1848f2 Use inbox rules in Outlook on the web]
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*[https://support.office.com/en-us/article/filter-junk-email-and-spam-in-outlook-on-the-web-db786e79-54e2-40cc-904f-d89d57b7f41d Filter junk email and spam in Outlook on the web]
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*[https://support.office.com/en-us/article/optimize-the-outlook-mobile-app-for-your-ios-or-android-phone-de075b19-b73c-4d8a-841b-459982c7e890 Optimize the Outlook mobile app for your iOS or Android phone]
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* [https://support.office.com/en-us/article/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd Open and use a shared mailbox in Outlook]
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=====Having trouble setting up your mail client?=====
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*Faculty and Staff please contact Client Services at x6627 or help.evergreen.edu
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* Students, please contact The Computer Center Help Desk at help.evergreen.edu
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<strong>Have any questions about account migrations to Exchange Online? See [https://helpwiki.evergreen.edu/wiki/index.php/Migrating_to_Exchange_Online Migrating to Exchange Online] for more information.</strong>
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[[Category:Email]]
 
[[Category:Email]]

Latest revision as of 10:28, 8 May 2020


Exchange-online.png
Evergreen provides email and calendaring services to students, faculty and staff using Microsoft Exchange Online. Evergreen email is the official method the college uses to communicate with students.

Features

  • Mailbox Size: 100GB
  • Maximum Attachment Size: 50MB (includes messages)
  • Access to Evergreen email through webmail, desktop clients or mobile devices


Accessing your email

Webmail login.png
  • Go to portal.office.com to access your email and all of your Office 365 applications online
    • Log in with your My Evergreen account (username@evergreen.edu)
    • Note: Previous methods using webmail continue to work but if your mailbox has been migrated to Office 365 you will be redirected to microsoftonline.com


Setting up Desktop mail clients


Setting up your mail on mobile devices

It is recommended that you use Microsoft's mobile Outlook App.


Helpful Articles


Having trouble setting up your mail client?
  • Faculty and Staff please contact Client Services at x6627 or help.evergreen.edu
  • Students, please contact The Computer Center Help Desk at help.evergreen.edu

Have any questions about account migrations to Exchange Online? See Migrating to Exchange Online for more information.