Shared Mailboxes

Shared mailboxes are used when multiple people need access to the same mailbox, such as a support email address, reception desk, or other function that various people might share.

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Getting Started

If you’ve been added as a delegate to a shared inbox, you can open the inbox using Outlook and your Evergreen email account. Use the links below to find the help article that best relates to your environment.

Shared Mailbox Tutorials

• Open and use a shared mailbox in Outlook (microsoft.com)

Shared Mailbox Help

• Shared Mailboxes - Getting Started
• Shared Mailboxes - Browser
• Shared Mailboxes - iOS
• Shared Mailboxes - Mac OS
• Shared Mailboxes - Windows

About Shared Mailboxes at Evergreen

• Shared mailboxes are created by request. Please submit a technology support request if you believe your workgroup needs a shared mailbox.
• All changes to mailbox delegates must be made via a technology support request.
• M365 Group Inboxes have similar functionality to Shared Inboxes but are connected to a Microsoft Team.
  • Team owners can manage M365 Group Inbox membership themselves.