Difference between revisions of "Shared Mailboxes"

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[[File:Exchange-online.png|left|50px]] Shared mailboxes are used when multiple people need access to the same mailbox, such as a support email address, reception desk, or other function that various people might share. If you’ve been added to a shared inbox, you can open the inbox using Outlook and your Evergreen email account.
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[[File:Exchange-online.png|left|50px]] Shared mailboxes are used when multiple people need access to the same mailbox, such as a support email address, reception desk, or other function that various people might share.  
 
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===About===
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===Getting Started===
 
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If you’ve been added as a delegate to a shared inbox, you can open the inbox using Outlook and your Evergreen email account. Use the links below to find the help article that best relates to your environment.
 
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=== Shared Mailbox Tutorials===
===Getting Started with===
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* [https://support.microsoft.com/en-us/office/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd Open and use a shared mailbox in Outlook] (microsoft.com)
The following tutorials are a great way to get started using ...:
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===Troubleshooting Shared Mailboxes===
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===About Shared Mailboxes at Evergreen===
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* Shared mailboxes are created by request. Please [https://forms.office.com/r/N978eF6R9h submit a technology support request] if you believe your workgroup needs a shared mailbox.
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* All changes to mailbox delegates must be made via a technology support request.
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* M365 Group Inboxes have similar functionality to Shared Inboxes but are connected to a Microsoft Team.
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** Team owners can manage M365 Group Inbox membership themselves.
  
  
 
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Latest revision as of 20:33, 21 March 2025

Exchange-online.png
Shared mailboxes are used when multiple people need access to the same mailbox, such as a support email address, reception desk, or other function that various people might share.

Getting Started

If you’ve been added as a delegate to a shared inbox, you can open the inbox using Outlook and your Evergreen email account. Use the links below to find the help article that best relates to your environment.

Shared Mailbox Tutorials

Shared Mailbox Help

About Shared Mailboxes at Evergreen

  • Shared mailboxes are created by request. Please submit a technology support request if you believe your workgroup needs a shared mailbox.
  • All changes to mailbox delegates must be made via a technology support request.
  • M365 Group Inboxes have similar functionality to Shared Inboxes but are connected to a Microsoft Team.
    • Team owners can manage M365 Group Inbox membership themselves.