Difference between revisions of "Getting Started with Microsoft 365 Group Inbox"

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===Comparing a Shared Mailbox with Microsoft 365 Group Inbox===
 
===Comparing a Shared Mailbox with Microsoft 365 Group Inbox===
 
====Feature comparison====
 
====Feature comparison====
* Feature: Shared Inbox and calendar accessible by multiple users
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'''* Shared Inbox and calendar accessible by multiple users'''
 
**Microsoft 365 Group Inbox: Yes
 
**Microsoft 365 Group Inbox: Yes
 
**Shared Mailbox: Yes  
 
**Shared Mailbox: Yes  
* Feature: Ability to create subfolders and move email to organize/sort  
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'''* Ability to create subfolders and move email to organize/sort'''
 
**Microsoft 365 Group Inbox: Yes (require using Outlook web client)
 
**Microsoft 365 Group Inbox: Yes (require using Outlook web client)
 
**Shared Mailbox: Yes  
 
**Shared Mailbox: Yes  
* Feature: Category labels
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'''* Category labels'''
 
**Microsoft 365 Group Inbox: No
 
**Microsoft 365 Group Inbox: No
 
**Shared Mailbox: Yes  
 
**Shared Mailbox: Yes  
* Feature: Has the ability to act as a Distribution List
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'''* Can function as a Distribution List (DL)'''
 
**Microsoft 365 Group Inbox: Yes (following a Group Inbox allows you to get notified of emails in your primary Inbox)
 
**Microsoft 365 Group Inbox: Yes (following a Group Inbox allows you to get notified of emails in your primary Inbox)
 
**Shared Mailbox: No
 
**Shared Mailbox: No
* Feature:  Users can have 'Send As' or 'Send on Behalf of' delegate privileges
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'''* Users can have 'Send As' or 'Send on Behalf of' delegate privileges'''
 
**Microsoft 365 Group Inbox: Yes
 
**Microsoft 365 Group Inbox: Yes
 
**Shared Mailbox: Yes
 
**Shared Mailbox: Yes

Revision as of 15:58, 20 May 2025

About Microsoft 365 Group Inboxes...

What is a Microsoft 365 Group?

Comparing a Shared Mailbox with Microsoft 365 Group Inbox

Feature comparison

* Shared Inbox and calendar accessible by multiple users

    • Microsoft 365 Group Inbox: Yes
    • Shared Mailbox: Yes

* Ability to create subfolders and move email to organize/sort

    • Microsoft 365 Group Inbox: Yes (require using Outlook web client)
    • Shared Mailbox: Yes

* Category labels

    • Microsoft 365 Group Inbox: No
    • Shared Mailbox: Yes

* Can function as a Distribution List (DL)

    • Microsoft 365 Group Inbox: Yes (following a Group Inbox allows you to get notified of emails in your primary Inbox)
    • Shared Mailbox: No

* Users can have 'Send As' or 'Send on Behalf of' delegate privileges

    • Microsoft 365 Group Inbox: Yes
    • Shared Mailbox: Yes
  • Feature: Wokspace to share files
    • Microsoft 365 Group Inbox: Yes
    • Shared Mailbox: No
  • Feature: Team owners can manage membership without a Tech support request
    • Microsoft 365 Group Inbox: Yes
    • Shared Mailbox: No