Difference between revisions of "Getting Started with Microsoft 365 Group Inbox"

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About Microsoft 365 Group Inboxes...
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===What is a Microsoft 365 Group?===
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===Comparing a Shared Mailbox with Microsoft 365 Group Inbox===
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====Feature comparison====
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'''Shared Inbox and calendar accessible by multiple users'''
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*Microsoft 365 Group Inbox: Yes
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*Shared Mailbox: Yes
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'''Ability to create subfolders and move email to organize/sort'''
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*Microsoft 365 Group Inbox: Yes (require using Outlook web client)
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*Shared Mailbox: Yes
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'''* Category labels'''
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*Microsoft 365 Group Inbox: No
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*Shared Mailbox: Yes
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'''Can function as a Distribution List (DL)'''
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*Microsoft 365 Group Inbox: Yes (following a Group Inbox allows you to get notified of emails in your primary Inbox)
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*Shared Mailbox: No
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'''Users can have 'Send As' or 'Send on Behalf of' delegate privileges'''
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*Microsoft 365 Group Inbox: Yes
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*Shared Mailbox: Yes
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'''Wokspace to share files'''
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*Microsoft 365 Group Inbox: Yes
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*Shared Mailbox: No
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'''Team owners can manage membership without a Tech support request'''
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*Microsoft 365 Group Inbox: Yes
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*Shared Mailbox: No
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|sidebar=
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=====Related Articles=====
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* [https://support.microsoft.com/en-us/office/have-a-group-conversation-in-outlook-a0482e24-a769-4e39-a5ba-a7c56e828b22 Conversations using M365 Group mailbox]
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{{EmailSideBar}}
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{{M365 Help}}
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----
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{{GetHelp}}
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[[Category:Email]]
 
[[Category:Email]]

Latest revision as of 16:00, 20 May 2025

About Microsoft 365 Group Inboxes...

What is a Microsoft 365 Group?

Comparing a Shared Mailbox with Microsoft 365 Group Inbox

Feature comparison

Shared Inbox and calendar accessible by multiple users

  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: Yes

Ability to create subfolders and move email to organize/sort

  • Microsoft 365 Group Inbox: Yes (require using Outlook web client)
  • Shared Mailbox: Yes

* Category labels

  • Microsoft 365 Group Inbox: No
  • Shared Mailbox: Yes

Can function as a Distribution List (DL)

  • Microsoft 365 Group Inbox: Yes (following a Group Inbox allows you to get notified of emails in your primary Inbox)
  • Shared Mailbox: No

Users can have 'Send As' or 'Send on Behalf of' delegate privileges

  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: Yes

Wokspace to share files

  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: No

Team owners can manage membership without a Tech support request

  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: No


Related Articles

Email Help

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Microsoft 365 Help

Get Help

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Submit a technology support request

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