Difference between revisions of "Getting Started with Microsoft 365 Group Inbox"

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===Comparing a Shared Mailbox with Microsoft 365 Group Inbox===
 
===Comparing a Shared Mailbox with Microsoft 365 Group Inbox===
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* Subfolders require using Outlook web client
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====Feature comparison====
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* Following a Group Inbox allows you to get notified of emails in your primary Inbox
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'''Shared Inbox and calendar accessible by multiple users'''
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*Microsoft 365 Group Inbox: Yes
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* Feature: Shared Inbox and calendar accessible by multiple users
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*Shared Mailbox: Yes  
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**Microsoft 365 Group Inbox: Yes
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'''Ability to create subfolders and move email to organize/sort'''
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**Shared Mailbox: Yes  
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*Microsoft 365 Group Inbox: Yes (require using Outlook web client)
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* Feature: Ability to create subfolders and move email to organize/sort  
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*Shared Mailbox: Yes  
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**Microsoft 365 Group Inbox: Yes
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'''* Category labels'''
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**Shared Mailbox: Yes  
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*Microsoft 365 Group Inbox: No
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* Feature: Category labels
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*Shared Mailbox: Yes  
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**Microsoft 365 Group Inbox: No
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'''Can function as a Distribution List (DL)'''
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**Shared Mailbox: Yes  
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*Microsoft 365 Group Inbox: Yes (following a Group Inbox allows you to get notified of emails in your primary Inbox)
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* Feature: Has the ability to act as a Distribution List
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*Shared Mailbox: No
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**Microsoft 365 Group Inbox: Yes
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'''Users can have 'Send As' or 'Send on Behalf of' delegate privileges'''
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**Shared Mailbox: No
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*Microsoft 365 Group Inbox: Yes
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* Feature:  Users can have 'Send As' or 'Send on Behalf of' delegate privileges
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*Shared Mailbox: Yes
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**Microsoft 365 Group Inbox: Yes
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'''Wokspace to share files'''
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**Shared Mailbox: Yes
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*Microsoft 365 Group Inbox: Yes
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* Feature: Wokspace to share files
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*Shared Mailbox: No
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**Microsoft 365 Group Inbox: Yes
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'''Team owners can manage membership without a Tech support request'''
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**Shared Mailbox: No
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*Microsoft 365 Group Inbox: Yes
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* Feature: Team owners can manage membership without a Tech support request
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*Shared Mailbox: No
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**Microsoft 365 Group Inbox: Yes
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**Shared Mailbox: No
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Latest revision as of 16:00, 20 May 2025

About Microsoft 365 Group Inboxes...

What is a Microsoft 365 Group?

Comparing a Shared Mailbox with Microsoft 365 Group Inbox

Feature comparison

Shared Inbox and calendar accessible by multiple users

  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: Yes

Ability to create subfolders and move email to organize/sort

  • Microsoft 365 Group Inbox: Yes (require using Outlook web client)
  • Shared Mailbox: Yes

* Category labels

  • Microsoft 365 Group Inbox: No
  • Shared Mailbox: Yes

Can function as a Distribution List (DL)

  • Microsoft 365 Group Inbox: Yes (following a Group Inbox allows you to get notified of emails in your primary Inbox)
  • Shared Mailbox: No

Users can have 'Send As' or 'Send on Behalf of' delegate privileges

  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: Yes

Wokspace to share files

  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: No

Team owners can manage membership without a Tech support request

  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: No


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