Difference between revisions of "Shared Mailboxes"
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| − | [[File: | + | [[File:Microsoft Office Outlook x256.png|left|50px]] Shared mailboxes are used when multiple people need access to the same mailbox, such as a support email address, reception desk, or other function that various people might share. |
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| − | === | + | ===Getting Started=== |
| − | If you’ve been added to a shared inbox, you can open the inbox using Outlook and your Evergreen email account. | + | If you’ve been added as a delegate to a shared inbox, you can open the inbox using Outlook and your Evergreen email account. Use the links below to find the help article that best relates to your environment. |
| − | + | === Shared Mailbox Tutorials=== | |
| + | * [https://support.microsoft.com/en-us/office/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd Open and use a shared mailbox in Outlook] (microsoft.com) | ||
{{SharedInboxHelp}} | {{SharedInboxHelp}} | ||
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| + | ===About Shared Mailboxes at Evergreen=== | ||
| + | * Shared mailboxes are created by request. Please [https://forms.office.com/r/N978eF6R9h submit a technology support request] if you believe your workgroup needs a shared mailbox. | ||
| + | * All changes to mailbox delegates must be made via a technology support request. | ||
| + | * M365 Group Inboxes have similar functionality to Shared Inboxes but are connected to a Microsoft Team. | ||
| + | ** Team owners can manage M365 Group Inbox membership themselves. | ||
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{{M365 Help}} | {{M365 Help}} | ||
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Latest revision as of 15:21, 19 August 2025
Getting Started
If you’ve been added as a delegate to a shared inbox, you can open the inbox using Outlook and your Evergreen email account. Use the links below to find the help article that best relates to your environment.
- Open and use a shared mailbox in Outlook (microsoft.com)
- Shared Mailboxes - Getting Started
- Shared Mailboxes - Browser
- Shared Mailboxes - iOS
- Shared Mailboxes - Mac OS
- Shared Mailboxes - Windows
- Shared mailboxes are created by request. Please submit a technology support request if you believe your workgroup needs a shared mailbox.
- All changes to mailbox delegates must be made via a technology support request.
- M365 Group Inboxes have similar functionality to Shared Inboxes but are connected to a Microsoft Team.
- Team owners can manage M365 Group Inbox membership themselves.
- Shared Mailboxes - Getting Started
- Shared Mailboxes - Browser
- Shared Mailboxes - iOS
- Shared Mailboxes - Mac OS
- Shared Mailboxes - Windows
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