Difference between revisions of "Report a Problem in a Media Lab"
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If you need to report problem with equipment or software in a media lab you can submit a support request to Media Services. | If you need to report problem with equipment or software in a media lab you can submit a support request to Media Services. | ||
| − | ==== | + | ==== Fill Out the Form ==== |
| − | * Open the [https:// | + | * Open the [https://forms.office.com/r/xtyh57HKZi?origin=lprLink support request] page for Media Services. |
* The page should open in a separate tab | * The page should open in a separate tab | ||
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Revision as of 15:17, 24 September 2025
If you need to report problem with equipment or software in a media lab you can submit a support request to Media Services.
Fill Out the Form
- Open the support request page for Media Services.
- The page should open in a separate tab
Fill out the request using the steps below
- Title: enter the name of the lab or computer and a brief description of the problem.
- Summary: enter a more detailed description of the problem.
- Customer: Should list your name.
- You can upload an attachment or screenshot if needed.
- For example, a screen shot of an error message from an application.
- Click Save
Examples
Example 1
- Title: MML-Wendy. Audacity Crashes
- Summary: Every time I import an mp3 file into Audacity it crashes.
Example 2
- Title: MTL 346. No audio in the left near field
- Summary: When I pan a channel to the left there in no sound from the left near field.
