Difference between revisions of "Report a Problem in a Media Lab"

From Help Wiki
Line 11: Line 11:
  
 
#'''Name:''' enter your name.  
 
#'''Name:''' enter your name.  
# '''Email Adrress'': enter a your email address if you would like us to contact you.   
+
# '''Email Address''': enter your email address if you would like us to contact you.   
# '''Lab Type'': Select a type of lab. Then select the specifc lab in the next question.
+
# '''Lab Type''': Select a type of lab. Then select the specific lab in the next question.
# '''Report a Probelm''': Describe the problem.
+
# '''Report a Problem''': Describe the problem.
# Click '''Submit'''
+
# Click '''Submit'''
 +
 
 
<br>
 
<br>
 
==== Examples ====
 
==== Examples ====

Revision as of 15:29, 24 September 2025

If you need to report problem with equipment or software in a media lab you can submit a support request to Media Services.

Fill Out the Form

  • Open the support request page for Media Services.
  • The page should open in a separate tab

Fill out the form using the steps below

  1. Name: enter your name.
  2. Email Address: enter your email address if you would like us to contact you.
  3. Lab Type: Select a type of lab. Then select the specific lab in the next question.
  4. Report a Problem: Describe the problem.
  5. Click Submit


Examples

Example 1
  • Title: MML-Wendy. Audacity Crashes
  • Summary: Every time I import an mp3 file into Audacity it crashes.
Example 2
  • Title: MTL 346. No audio in the left near field
  • Summary: When I pan a channel to the left there in no sound from the left near field.