Difference between revisions of "Microsoft Group Inbox vs. Shared Mailboxes"

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===Comparing a Shared Mailbox with Microsoft 365 Group Inbox===
 
===Comparing a Shared Mailbox with Microsoft 365 Group Inbox===
 
====Feature comparison====
 
====Feature comparison====
 
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{{InboxComparisonTable}}
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! Feature !! Group Inbox !! Shared Mailbox
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| Shared Inbox and calendar accessible by multiple users || Yes || Yes
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| Ability to create subfolders and move email to organize/sort || Yes || Yes
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'''Shared Inbox and calendar accessible by multiple users'''
 
'''Shared Inbox and calendar accessible by multiple users'''

Revision as of 14:20, 3 October 2025

About Microsoft 365 Group Inboxes...

...

What is a Microsoft 365 Group?

Comparing a Shared Mailbox with Microsoft 365 Group Inbox

Feature comparison

Group Inbox and Shared Mailbox Comparison
Feature Group Inbox Shared Mailbox
Shared Inbox and calendar accessible by multiple users Yes Yes
Ability to create subfolders and move email to organize/sort Yes Yes
Category labels No Yes
Can function as a Distribution List (DL) Yes No
Users can have 'Send As' or 'Send on Behalf of' delegate privileges' Yes Yes
Wokspace to share files Yes No
Team owners can manage membership without a Tech support request Yes No

Shared Inbox and calendar accessible by multiple users

  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: Yes


Ability to create subfolders and move email to organize/sort

  • Microsoft 365 Group Inbox: Yes (require using Outlook web client)
  • Shared Mailbox: Yes


Category labels

  • Microsoft 365 Group Inbox: No
  • Shared Mailbox: Yes


Can function as a Distribution List (DL)

  • Microsoft 365 Group Inbox: Yes (following a Group Inbox allows you to get notified of emails in your primary Inbox)
  • Shared Mailbox: No


Users can have 'Send As' or 'Send on Behalf of' delegate privileges

  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: Yes


Wokspace to share files

  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: No


Team owners can manage membership without a Tech support request

  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: No