Difference between revisions of "Using Teams Phone"

Revision as of 15:29, 10 April 2026

Teams Phone Quick Start.

Audience: Faculty, Staff, and Student Employees

Video Overview of Calls

Video overview of Teams calls (support.micorosoft.com)

Make Calls

First things to know about calls. (support.micorosoft.com)
Make calls video training (support.micorosoft.com)

Start a call from a chat

You can make one-on-one or group calls. (support.micorosoft.com)

Answer a Call

Accept or decline calls. (support.micorosoft.com)

Add Someone to a Call

Add someone to a call in Microsoft Teams (support.micorosoft.com)

Holds

Place a call on hold. (support.micorosoft.com)

Transfer a Call

How to transfer a call. (support.micorosoft.com)

Manage Call Settings

Customize call settings. (support.micorosoft.com)

Voicemail

Check your voicemail. (support.micorosoft.com)

Call Forwarding

Call forwarding, call groups, and simultaneous ring. (support.micorosoft.com)
Transfer, merge, park video training (support.micorosoft.com)

Delegates

Assign a delegate. (support.micorosoft.com)

Call Queues

Manage your call queue and auto attendant settings. (support.micorosoft.com)

Team Call Queues

Manage your support call queue. (support.micorosoft.com)

@@ Line 13: / Line 13: @@
 === Make Calls ===
-[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 First things to know about calls.] (support.micorosoft.com)
+*[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 First things to know about calls.] (support.micorosoft.com)
+*[https://support.microsoft.com/en-us/office/make-calls-0a27994b-4d5d-4ac1-a40d-83b72edca946 Make calls video training] (support.micorosoft.com)
 ===Start a call from a chat===
@@ Line 19: / Line 21: @@
 ===Answer a Call===
-[https://support.microsoft.com/en-us/office/answer-a-call-in-microsoft-teams-780c6946-2061-4efc-82c3-336aabfc7da0 When someone calls you, you'll get a notification that lets you accept or decline the call.] (support.micorosoft.com)
+[https://support.microsoft.com/en-us/office/answer-a-call-in-microsoft-teams-780c6946-2061-4efc-82c3-336aabfc7da0 Accept or decline calls.] (support.micorosoft.com)
 ===Add Someone to a Call===
 [https://support.microsoft.com/en-us/office/add-someone-to-a-call-in-microsoft-teams-267fb0c9-275a-4047-8412-7b2654dc29c3 Add someone to a call in Microsoft Teams] (support.micorosoft.com)
-===Put a Call On-Hold===
+===Holds===
 [https://support.microsoft.com/en-us/office/put-a-call-on-hold-in-microsoft-teams-c824515c-77d9-46d1-bd0e-5d760c69f517 Place a call on hold.] (support.micorosoft.com)
@@ Line 37: / Line 39: @@
 ===Call Forwarding===
-[https://support.microsoft.com/en-us/office/call-forwarding-call-groups-and-simultaneous-ring-in-microsoft-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e Call forwarding, call groups, and simultaneous ring.] (support.micorosoft.com)
+*[https://support.microsoft.com/en-us/office/call-forwarding-call-groups-and-simultaneous-ring-in-microsoft-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e Call forwarding, call groups, and simultaneous ring.] (support.micorosoft.com)
+*[https://support.microsoft.com/en-us/office/tips-for-teams-calls-d3fb0e97-4afa-4919-86e8-021102ed5c2b Transfer, merge, park video training] (support.micorosoft.com)
 ===Delegates===