Difference between revisions of "Using Teams Phone"

Teams Phone Quick Start.

Audience: Faculty, Staff, and Student Employees

Video Overview of Teams Calls

Video overview of Teams calls (support.micorosoft.com)

Make Calls

• First things to know about calls. (support.micorosoft.com)
• Make calls video training (support.micorosoft.com)

Start a call from a chat

You can make one-on-one or group calls. (support.micorosoft.com)

Answer a Call

Accept or decline calls. (support.micorosoft.com)

Add Someone to a Call

Add someone to a call in Microsoft Teams (support.micorosoft.com)

Holds

Place a call on hold. (support.micorosoft.com)

Transfer a Call

How to transfer a call. (support.micorosoft.com)

Manage Call Settings

Customize call settings. (support.micorosoft.com)

Voicemail

Check your voicemail. (support.micorosoft.com)

Call Forwarding

• Call forwarding, call groups, and simultaneous ring. (support.micorosoft.com)
• Transfer, merge, park video training (support.micorosoft.com)

Delegates

Assign a delegate. (support.micorosoft.com)

Call Queues

Manage your call queue and auto attendant settings. (support.micorosoft.com)

Team Call Queues

Manage your support call queue. (support.micorosoft.com)