Difference between revisions of "Using Teams Phone"

Revision as of 11:25, 13 April 2026

Teams Phone Quick Start.

Audience: Faculty, Staff, and Student Employees

Video Overview of Teams Calls

Video overview of Teams calls (support.micorosoft.com)

Make Calls

First things to know about calls (support.micorosoft.com)
Make calls video training (support.micorosoft.com)
Start a call from a chat (support.micorosoft.com)

Answer a Call

Accept or decline calls. (support.micorosoft.com)

Add Someone to a Call

Add someone to a call in Microsoft Teams (support.micorosoft.com)

Holds

Place a call on hold. (support.micorosoft.com)

Transfer a Call

How to transfer a call (support.micorosoft.com)

Manage Call Settings

Customize call settings. (support.micorosoft.com)

Voicemail

Check your voicemail. (support.micorosoft.com)

Call Forwarding

Call forwarding, call groups, and simultaneous ring. (support.micorosoft.com)
Transfer, merge, park video training (support.micorosoft.com)

Delegates

Assign a delegate. (support.micorosoft.com)

Call Queues

Manage your call queue and auto attendant settings (support.micorosoft.com)
View, respond to, and collaborate on support calls (support.micorosoft.com)

@@ Line 13: / Line 13: @@
 === Make Calls ===
-*[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 First things to know about calls.] (support.micorosoft.com)
+*[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 First things to know about calls] (support.micorosoft.com)
 *[https://support.microsoft.com/en-us/office/make-calls-0a27994b-4d5d-4ac1-a40d-83b72edca946 Make calls video training] (support.micorosoft.com)
+*[https://support.microsoft.com/en-us/office/start-a-call-from-a-chat-in-microsoft-teams-f5138c9d-df4c-43d8-9cf6-53400c1a7798 Start a call from a chat]  (support.micorosoft.com)
-===Start a call from a chat===
-[https://support.microsoft.com/en-us/office/start-a-call-from-a-chat-in-microsoft-teams-f5138c9d-df4c-43d8-9cf6-53400c1a7798 You can make one-on-one or group calls. ]  (support.micorosoft.com)
 ===Answer a Call===
@@ Line 29: / Line 27: @@
 ===Transfer a Call===
-[https://support.microsoft.com/en-us/office/transfer-a-call-in-microsoft-teams-b7f40f14-e083-46b9-b739-68038c8f73a0 How to transfer a call.] (support.micorosoft.com)
+[https://support.microsoft.com/en-us/office/transfer-a-call-in-microsoft-teams-b7f40f14-e083-46b9-b739-68038c8f73a0 How to transfer a call] (support.micorosoft.com)
 ===Manage Call Settings===
@@ Line 45: / Line 43: @@
 ===Call Queues===
-[https://support.microsoft.com/en-us/office/manage-your-call-queue-and-auto-attendant-settings-in-microsoft-teams-52c741c6-8577-4faf-aa5a-c7853e0ab8f8 Manage your call queue and auto attendant settings.] (support.micorosoft.com)
+*[https://support.microsoft.com/en-us/office/manage-your-call-queue-and-auto-attendant-settings-in-microsoft-teams-52c741c6-8577-4faf-aa5a-c7853e0ab8f8 Manage your call queue and auto attendant settings] (support.micorosoft.com)
+*[https://support.microsoft.com/en-us/office/manage-your-support-call-queue-in-microsoft-teams-9f07dabe-91c6-4a9b-a545-8ffdddd2504e View, respond to, and collaborate on support calls] (support.micorosoft.com)
-===Team Call Queues===
-[https://support.microsoft.com/en-us/office/manage-your-support-call-queue-in-microsoft-teams-9f07dabe-91c6-4a9b-a545-8ffdddd2504e View, respond to, and collaborate on support calls.] (support.micorosoft.com)