Difference between revisions of "Chat Versus Channel Posts in Teams"
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− | [[File:Teams-logo.png|75px|left]]Microsoft Teams has multiple ways of managing conversations and information. This article | + | [[File:Teams-logo.png|75px|left]]Microsoft Teams has multiple ways of managing conversations and information. This article compares chat with posts in Team channels. Everyone has access to chat. When a person is added to a Team they will have access to channels within that Team. |
|content= | |content= | ||
− | === | + | === Chats === |
− | Chat is useful for short-lived communications | + | Chat is useful for short-lived communications. Read our [[Group Chat with Teams|Group Chat]] article for details on group chat. |
− | * You can chat with anyone with an Evergreen account | + | * You can chat with anyone with an Evergreen account. |
− | + | * Group chats can be named and organized. | |
− | * Group chats can be named and organized | + | * Files uploaded to a chat are stored in the OneDrive of the member who uploaded files. |
− | * Files uploaded to a chat are stored in the OneDrive of the | + | * There are limited options to add apps to a chat. |
− | * There are | + | |
− | === | + | === Channel Posts === |
− | When a | + | When a Team is created, it corresponds to a Microsoft 365 group that includes an Outlook calendar, email address, and SharePoint site for file storage. Apps such as Planner and Forms are only available with a group and cannot be used in a private chat or private channel. |
+ | *To send a message in a channel, click the bottom 'Start a post' button, or leave a reply to an existing post. | ||
* Each team can have multiple channels. | * Each team can have multiple channels. | ||
− | * Each person | + | * Each person can belong to multiple teams. |
− | * All members of a | + | * All members of a Team can see all channels on a Team. |
− | * Users can hide channels | + | * Users can hide infrequently used channels. |
− | * Each channel has a Posts tab for conversations | + | * Each channel has a Posts tab for conversations. |
− | ** Only members of a team can see | + | ** Only members of a team can see posts. |
− | * | + | * Files uploaded to a channel are added to the channel SharePoint storage. |
− | ** By default all members of | + | ** By default, all members of a Team will have read and write access. |
− | ** Each channel has a folder in the Documents folder of the SharePoint site | + | ** Each channel has a folder in the Documents folder of the corresponding SharePoint site. |
− | * There are | + | * There are options to add additional apps to a channel (Lists, OneNote, Planner). |
=== Private Channels === | === Private Channels === | ||
− | A Team can also have private channels that are limited to specific users of a team. | + | A Team can also have private channels that are limited to specific users of a team. We recommend to use chats vs. creating private channels. For more details, Microsoft has an article on [https://docs.microsoft.com/en-us/MicrosoftTeams/private-channels Private Channels]. |
− | + | * Each private channel has its own child SharePoint site. | |
− | * Each private channel has its own SharePoint site | + | * Private channels don't support connectors and tabs in Stream, Planner, Tasks by Planner and To Do, and Forms. |
− | * | + | * Private channels do not have a Microsoft 365 group like a Team. |
− | * Private channels do not have a Microsoft 365 group like a Team | + | |
− | + | ||
− | + | ||
+ | ===Best Practices=== | ||
+ | To get someone's attention in a channel conversation or a chat, @mention them. Just type '''@''' before their name and then select them from the menu that appears. | ||
+ | When an @mention recipient receives a notification, selecting it takes them directly to the point in the conversation where they were mentioned. | ||
+ | To get the attention of an entire group, type: | ||
+ | *'''@<team name>''' to notify everyone on that team | ||
+ | *'''@<channel name>''' to notify everyone in that channel | ||
+ | *If you're in a chat rather than a channel, you can notify everyone in the chat by typing '''@everyone''' in your message. | ||
|sidebar= | |sidebar= | ||
{{TeamsHelp}} | {{TeamsHelp}} | ||
− | + | ---- | |
+ | {{M365 Help}} | ||
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{{GetHelp}} | {{GetHelp}} | ||
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[[Category:Teams]] | [[Category:Teams]] | ||
+ | [[Category:Microsoft 365]] |
Latest revision as of 11:19, 1 May 2025
Chats
Chat is useful for short-lived communications. Read our Group Chat article for details on group chat.
- You can chat with anyone with an Evergreen account.
- Group chats can be named and organized.
- Files uploaded to a chat are stored in the OneDrive of the member who uploaded files.
- There are limited options to add apps to a chat.
Channel Posts
When a Team is created, it corresponds to a Microsoft 365 group that includes an Outlook calendar, email address, and SharePoint site for file storage. Apps such as Planner and Forms are only available with a group and cannot be used in a private chat or private channel.
- To send a message in a channel, click the bottom 'Start a post' button, or leave a reply to an existing post.
- Each team can have multiple channels.
- Each person can belong to multiple teams.
- All members of a Team can see all channels on a Team.
- Users can hide infrequently used channels.
- Each channel has a Posts tab for conversations.
- Only members of a team can see posts.
- Files uploaded to a channel are added to the channel SharePoint storage.
- By default, all members of a Team will have read and write access.
- Each channel has a folder in the Documents folder of the corresponding SharePoint site.
- There are options to add additional apps to a channel (Lists, OneNote, Planner).
Private Channels
A Team can also have private channels that are limited to specific users of a team. We recommend to use chats vs. creating private channels. For more details, Microsoft has an article on Private Channels.
- Each private channel has its own child SharePoint site.
- Private channels don't support connectors and tabs in Stream, Planner, Tasks by Planner and To Do, and Forms.
- Private channels do not have a Microsoft 365 group like a Team.
Best Practices
To get someone's attention in a channel conversation or a chat, @mention them. Just type @ before their name and then select them from the menu that appears. When an @mention recipient receives a notification, selecting it takes them directly to the point in the conversation where they were mentioned. To get the attention of an entire group, type:
- @<team name> to notify everyone on that team
- @<channel name> to notify everyone in that channel
- If you're in a chat rather than a channel, you can notify everyone in the chat by typing @everyone in your message.