Difference between revisions of "Getting Started with Microsoft 365 Group Inbox"

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About Microsoft 365 Group Inboxes...
 
About Microsoft 365 Group Inboxes...
 
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===What is a Microsoft 365 Group?===
 
===What is a Microsoft 365 Group?===
  
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===Comparing a Shared Mailbox with Microsoft 365 Group Inbox===
 
===Comparing a Shared Mailbox with Microsoft 365 Group Inbox===
 
====Feature comparison====
 
====Feature comparison====
−
'''* Shared Inbox and calendar accessible by multiple users'''
+
'''Shared Inbox and calendar accessible by multiple users'''
−
**Microsoft 365 Group Inbox: Yes
+
*Microsoft 365 Group Inbox: Yes
−
**Shared Mailbox: Yes  
+
*Shared Mailbox: Yes  
−
'''* Ability to create subfolders and move email to organize/sort'''  
+
<br />
−
**Microsoft 365 Group Inbox: Yes (require using Outlook web client)
+
'''Ability to create subfolders and move email to organize/sort'''  
−
**Shared Mailbox: Yes  
+
*Microsoft 365 Group Inbox: Yes (require using Outlook web client)
−
'''* Category labels'''
+
*Shared Mailbox: Yes  
−
**Microsoft 365 Group Inbox: No
+
<br />
−
**Shared Mailbox: Yes  
+
'''Category labels'''
−
'''* Can function as a Distribution List (DL)'''
+
*Microsoft 365 Group Inbox: No
−
**Microsoft 365 Group Inbox: Yes (following a Group Inbox allows you to get notified of emails in your primary Inbox)
+
*Shared Mailbox: Yes  
−
**Shared Mailbox: No
+
<br />
−
'''* Users can have 'Send As' or 'Send on Behalf of' delegate privileges'''
+
'''Can function as a Distribution List (DL)'''
−
**Microsoft 365 Group Inbox: Yes
+
*Microsoft 365 Group Inbox: Yes (following a Group Inbox allows you to get notified of emails in your primary Inbox)
−
**Shared Mailbox: Yes
+
*Shared Mailbox: No
−
* Feature: Wokspace to share files
+
<br />
−
**Microsoft 365 Group Inbox: Yes
+
'''Users can have 'Send As' or 'Send on Behalf of' delegate privileges'''
−
**Shared Mailbox: No
+
*Microsoft 365 Group Inbox: Yes
−
* Feature: Team owners can manage membership without a Tech support request
+
*Shared Mailbox: Yes
−
**Microsoft 365 Group Inbox: Yes
+
<br />
−
**Shared Mailbox: No
+
'''Wokspace to share files'''
 +
*Microsoft 365 Group Inbox: Yes
 +
*Shared Mailbox: No
 +
<br />
 +
'''Team owners can manage membership without a Tech support request'''
 +
*Microsoft 365 Group Inbox: Yes
 +
*Shared Mailbox: No
  
  

Latest revision as of 12:26, 23 July 2025

About Microsoft 365 Group Inboxes...

...

What is a Microsoft 365 Group?

Comparing a Shared Mailbox with Microsoft 365 Group Inbox

Feature comparison

Shared Inbox and calendar accessible by multiple users

  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: Yes


Ability to create subfolders and move email to organize/sort

  • Microsoft 365 Group Inbox: Yes (require using Outlook web client)
  • Shared Mailbox: Yes


Category labels

  • Microsoft 365 Group Inbox: No
  • Shared Mailbox: Yes


Can function as a Distribution List (DL)

  • Microsoft 365 Group Inbox: Yes (following a Group Inbox allows you to get notified of emails in your primary Inbox)
  • Shared Mailbox: No


Users can have 'Send As' or 'Send on Behalf of' delegate privileges

  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: Yes


Wokspace to share files

  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: No


Team owners can manage membership without a Tech support request

  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: No


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