Difference between revisions of "Microsoft Group Inbox vs. Shared Mailboxes"

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About Microsoft 365 Group Inboxes...
 
About Microsoft 365 Group Inboxes...
 
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===What is a Microsoft 365 Group?===
 
===What is a Microsoft 365 Group?===
  
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*Microsoft 365 Group Inbox: Yes
 
*Microsoft 365 Group Inbox: Yes
 
*Shared Mailbox: Yes  
 
*Shared Mailbox: Yes  
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<br />
 
'''Ability to create subfolders and move email to organize/sort'''  
 
'''Ability to create subfolders and move email to organize/sort'''  
 
*Microsoft 365 Group Inbox: Yes (require using Outlook web client)
 
*Microsoft 365 Group Inbox: Yes (require using Outlook web client)
 
*Shared Mailbox: Yes  
 
*Shared Mailbox: Yes  
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<br />
 
'''Category labels'''
 
'''Category labels'''
 
*Microsoft 365 Group Inbox: No
 
*Microsoft 365 Group Inbox: No
 
*Shared Mailbox: Yes  
 
*Shared Mailbox: Yes  
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<br />
 
'''Can function as a Distribution List (DL)'''
 
'''Can function as a Distribution List (DL)'''
 
*Microsoft 365 Group Inbox: Yes (following a Group Inbox allows you to get notified of emails in your primary Inbox)
 
*Microsoft 365 Group Inbox: Yes (following a Group Inbox allows you to get notified of emails in your primary Inbox)
 
*Shared Mailbox: No
 
*Shared Mailbox: No
 +
<br />
 
'''Users can have 'Send As' or 'Send on Behalf of' delegate privileges'''
 
'''Users can have 'Send As' or 'Send on Behalf of' delegate privileges'''
 
*Microsoft 365 Group Inbox: Yes
 
*Microsoft 365 Group Inbox: Yes
 
*Shared Mailbox: Yes
 
*Shared Mailbox: Yes
 +
<br />
 
'''Wokspace to share files'''
 
'''Wokspace to share files'''
 
*Microsoft 365 Group Inbox: Yes
 
*Microsoft 365 Group Inbox: Yes
 
*Shared Mailbox: No
 
*Shared Mailbox: No
 +
<br />
 
'''Team owners can manage membership without a Tech support request'''
 
'''Team owners can manage membership without a Tech support request'''
 
*Microsoft 365 Group Inbox: Yes
 
*Microsoft 365 Group Inbox: Yes

Revision as of 11:26, 23 July 2025

About Microsoft 365 Group Inboxes...

...

What is a Microsoft 365 Group?

Comparing a Shared Mailbox with Microsoft 365 Group Inbox

Feature comparison

Shared Inbox and calendar accessible by multiple users

  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: Yes


Ability to create subfolders and move email to organize/sort

  • Microsoft 365 Group Inbox: Yes (require using Outlook web client)
  • Shared Mailbox: Yes


Category labels

  • Microsoft 365 Group Inbox: No
  • Shared Mailbox: Yes


Can function as a Distribution List (DL)

  • Microsoft 365 Group Inbox: Yes (following a Group Inbox allows you to get notified of emails in your primary Inbox)
  • Shared Mailbox: No


Users can have 'Send As' or 'Send on Behalf of' delegate privileges

  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: Yes


Wokspace to share files

  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: No


Team owners can manage membership without a Tech support request

  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: No