Microsoft Group Inbox vs. Shared Mailboxes

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Revision as of 14:25, 3 October 2025 by Greenea (Talk | contribs)

About Microsoft 365 Group Inboxes...

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What is a Microsoft 365 Group?

Comparing a Shared Mailbox with Microsoft 365 Group Inbox

Feature comparison

Group Inbox and Shared Mailbox Comparison
Feature Group Inbox Shared Mailbox
Shared Inbox and calendar accessible by multiple users Yes Yes
Ability to create subfolders and move email to organize/sort Yes Yes
Category labels No Yes
Can function as a Distribution List (DL) Yes No
Users can have 'Send As' or 'Send on Behalf of' delegate privileges' Yes Yes
Wokspace to share files Yes No
Team owners can manage membership without a Tech support request Yes No