Getting Started with Microsoft 365 Group Inbox

About Microsoft 365 Group Inboxes...

What is a Microsoft 365 Group?

Comparing a Shared Mailbox with Microsoft 365 Group Inbox

Feature comparison

• Shared Inbox and calendar accessible by multiple users
  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: Yes
• Ability to create subfolders and move email to organize/sort
  • Microsoft 365 Group Inbox: Yes (require using Outlook web client)
  • Shared Mailbox: Yes

* Category labels

• • Microsoft 365 Group Inbox: No
  • Shared Mailbox: Yes

* Can function as a Distribution List (DL)

• • Microsoft 365 Group Inbox: Yes (following a Group Inbox allows you to get notified of emails in your primary Inbox)
  • Shared Mailbox: No

* Users can have 'Send As' or 'Send on Behalf of' delegate privileges

• • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: Yes
• Feature: Wokspace to share files
  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: No
• Feature: Team owners can manage membership without a Tech support request
  • Microsoft 365 Group Inbox: Yes
  • Shared Mailbox: No