Teams Phone Getting Started

Welcome to Teams Phone at Evergreen.

This is your setup guide. Once you have completed the hardware and software checks below, proceed to our Using Teams Phone for a deep dive into making calls, managing voicemail and using more advanced features.

Step 1: Check Your Eligibility

• Audience: Faculty, Staff, and Student Employees.
• Student Employees: Your manager determines eligibility. Note that access is tied to your Microsoft 365 license.

Step 2: Prepare Your Hardware

You don’t need a desk phone to stay connected. Teams Phone works on the devices you already have:

• Laptops: Built-in microphones are supported.
• Headsets: OIT issues a one-time wired headset upon request. Contact your manager if you require a wireless model.
• Desk Phones: Reserved for special circumstances. The Teams App is our primary and most efficient calling method.

Step 3: Install & Sign In

To receive campus calls on your computer or mobile device:

1. Download the Microsoft Teams App.
2. Sign in with your Evergreen email and password.
3. Mobile Users: Get the app from the Apple App Store or Google Play.

⚠️ Emergency (911) Information

• On Campus: Your location is detected automatically via Wired or Wi-Fi.
• Off Campus: You must manually set your location in the Calls tab to ensure emergency services can find you.

Ready to start calling?

Move to Using Teams Phone
Learn how to make calls, customize your voicemail greeting and more!