Difference between revisions of "Category:Media Classrooms"

Revision as of 16:17, 11 December 2019

If you need AV help, we have 3 options:

Dial – ext. 6270 or call (360)867-6270
Start a help ticket – help.evergreen.edu
Self Guided help – the room pages at the end of this wiki page, right here where you are reading.

7:30 to 4:30 weekdays Technology Help Desk dispatches Classroom Support to be there as soon as possible.

After 4:30 and on weekends Phone calls are converted to help tickets Please describe the problem in detail. Expect a follow-up the weekday after we receive the ticket.

Classroom Support

General AV classrooms are supported by Classroom Support.
We can also provide training for how to use the media classrooms.
Please see also the Media Classrooms Overview for more information.

If you need to schedule more than just classroom support help, please contact Media Services through the Production Request form.

Things to know:

Most rooms without a podium do not have a built-in computer.

We recommend bringing your own laptop when possible.
For rooms with an Auxiliary Interface, there will be an HDMI input with cable, and a VGA jack with a cable that includes a miniplug for sound.

Display Adapters and Mac Laptops (MacBook, MacBook Pro, MacBook Air)

Depending on the model and year, you may need a display adapter to connect to projection via VGA or HDMI, such as:

Mini DisplayPort
HDMI (2014-2018)
USB-C (2018 and newer)

Display Adapter Resources for Mac

Information about your Mac's display output is available on Apple's support website, or consult with the Help Desk at LIB 1604.
Media Loan carries an assortment of adapters for many Mac laptops, including Mini DisplayPort.

Display Adapters and Windows Laptops

Some newer Dell computers have a USB-C port that will require an adapter for connecting
Newer Microsoft Surface computers use the same kind of USB-C adapter to connect
Previous versions of Microsoft Surface computers used the same Mini DisplayPort adapter required by some Macs
Media Loan carries an assortment of adapters for many Mac laptops, including Mini DisplayPort.
The Help Desk at LIB 1604 can also help you find out what adapter you need.

Key Checkout for Media Cabinets and Podiums

Long-term checkouts: go to Key Issues & Access Controls
Short-term checkouts: visit Media Loan

Guides for Classroom and Podium Use

Detailed guides for the media classrooms are available below:

Pages in category "Media Classrooms"

The following 52 pages are in this category, out of 52 total.

A

C

M

Media Classrooms Overview

P

Purce Hall Classroom 6 & 8

S

@@ Line 1: / Line 1: @@
 __NOTOC__
-=== For immediate Classroom Support, please call ext. 6270 ===
+===If you need AV help, we have 3 options:===
+*'''Dial''' – ext. '''6270''' or call (360)867-6270
+*'''Start a help ticket''' – [https://help.evergreen.edu help.evergreen.edu]
+*'''Self Guided help''' – the room pages at the end of this wiki page, right here where you are reading.
-==== Or submit a support ticket at [https://help.evergreen.edu/ help.evergreen.edu]. ====
-* General AV classrooms are supported by Media Maintenance.
+'''7:30 to 4:30 weekdays'''
+Technology Help Desk dispatches Classroom Support to be there as soon as possible.
+'''After 4:30 and on weekends'''
+Phone calls are converted to help tickets
+Please describe the problem in detail.
+Expect a follow-up the weekday after we receive the ticket.
+===Classroom Support===
+* General AV classrooms are supported by Classroom Support.
 * We can also provide training for how to use the media classrooms.
 * Please see also the [https://helpwiki.evergreen.edu/wiki/index.php/Media_Classrooms_Overview Media Classrooms Overview] for more information.
-If you have advanced needs or require production help, please contact Media Services through the [https://www.evergreen.edu/electronicmedia/production-request-form Production Request form].
+If you need to schedule more than just classroom support help, please contact Media Services through the [https://www.evergreen.edu/electronicmedia/production-request-form Production Request form].
@@ Line 17: / Line 28: @@
 ==== Most rooms without a podium do not have a built-in computer. ====
 * '''We recommend bringing your own laptop when possible.'''
-* For rooms with an Auxiliary Interface, there will be an HDMI input with cable, and a VGA jack and VGA cable.
+* For rooms with an Auxiliary Interface, there will be an HDMI input with cable, and a VGA jack with a cable that includes a miniplug for sound.
-* A few spaces only have a VGA input.
@@ Line 28: / Line 38: @@
 ===== Display Adapter Resources for Mac =====
-* Information about your Mac's display output is available on Apple's support website.
+* Information about your Mac's display output is available on Apple's support website, or consult with the Help Desk at LIB 1604.
 * Media Loan carries an assortment of adapters for many Mac laptops, including Mini DisplayPort.
-==== Display Adapters and Dell Laptops ====
+==== Display Adapters and Windows Laptops ====
-* Dell computers have a USB-C port that will require an adapter for connecting
+* Some newer Dell computers have a USB-C port that will require an adapter for connecting
+* Newer Microsoft Surface computers use the same kind of USB-C adapter to connect
+* Previous versions of Microsoft Surface computers used the same Mini DisplayPort  adapter required by some Macs
+* Media Loan carries an assortment of adapters for many Mac laptops, including Mini DisplayPort.
+* The Help Desk at LIB 1604 can also help you find out what adapter you need.