Difference between revisions of "Media Classrooms Overview"

Revision as of 15:42, 11 December 2019

Evergreen has a number of technology-enabled "Media Classrooms" equipped with built-in audio/video display systems. All of them, at a minimum, will allow you to display your portable computer video on a classroom projection screen. Please select from the list at the right for detailed instructions on using specific classrooms.

If you need AV help, we have 3 options:

Dial – ext. 6270 or call (360)867-6270
Start a help ticket – help.evergreen.edu
Self Guided help – helpwiki.evergreen.edu/avhelp

7:30 to 4:30 weekdays Technology Help Desk dispatches Classroom Support to be there as soon as possible.

After 4:30 and on weekends Phone calls are converted to help tickets Please describe the problem in detail. Expect a follow-up the weekday after we receive the ticket.

Classroom Support

Support for these media classrooms is provided by Classroom Support, who is here to answer questions, provide training, and help with classroom AV needs.

Classroom Support is now a part of Media Maintenance under EME, a part of Facilities Services.

To see more information, please log in to the Evergreen directory

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-Evergreen has a number of technology-enabled "Media Classrooms" equipped with built-in audio/video display systems.  All of them, at a minimum, will allow you to display your portable computer video on a classroom projection screen.
+Evergreen has a number of technology-enabled "Media Classrooms" equipped with built-in audio/video display systems.  All of them, at a minimum, will allow you to display your portable computer video on a classroom projection screen. Please select from the list at the right for detailed instructions on using specific classrooms.
 </div>
-There are three levels of AV Classroom setups; this is what you can expect from each:
+===If you need AV help, we have 3 options:===
-*'''Level 1''' – video display with sound and connector for portable computer video
+*'''Dial''' – ext. '''6270''' or call (360)867-6270
-*'''Level 2''' – as above plus media playback equipment in an equipment rack
+*'''Start a help ticket''' – [https://help.evergreen.edu help.evergreen.edu]
-*'''Level 3''' – as above plus a Lectern with a Mac and (in most cases) a document camera
+*'''Self Guided help''' – [https://helpwiki.evergreen.edu/wiki/index.php/category:Media_Classrooms helpwiki.evergreen.edu/avhelp]
-Listed below are the media classrooms available for your use and information on scheduling contacts for them and who to call if you need technical assistance using them. For more detailed information on specific Media classrooms, please visit the [http://helpwiki.evergreen.edu/wiki/index.php/Category:Media_Classrooms Media Classrooms List].
+'''7:30 to 4:30 weekdays'''
+Technology Help Desk dispatches Classroom Support to be there as soon as possible.
-===Getting classroom AV help===
+'''After 4:30 and on weekends'''
+Phone calls are converted to help tickets
+Please describe the problem in detail.
+Expect a follow-up the weekday after we receive the ticket.
-The technology help desk answers calls for AV support.
+===Classroom Support===
-The phone number is 360-867-6270, or extension 6270 from a campus phone.
+Support for these media classrooms is provided by Classroom Support, who is here to answer questions, provide training, and help with classroom AV needs.
-You can also submit a [https://help.evergreen.edu/ help ticket] online.
-'''During weekday hours''', staff can be dispatched to assist directly.
+Classroom Support is now a part of Media Maintenance under EME, a part of [https://www.evergreen.edu/facilities/ Facilities Services].
-'''After 4:30 pm and on weekends''', staff is not available to walk over and help. Help tickets generated by a phone call or the [https://help.evergreen.edu/: online form] will create an alert for the issue so that the issue can be addressed as quickly as possible during working hours. It is very helpful for tickets to be very detailed in their description of the problem.
+To see more information, please log in to the [https://www.evergreen.edu/directory/all?combine=classroom+support Evergreen directory]
-If you have a concern or expectation that we can meet with you about regarding a classroom av need or use, please contact the helpdesk or fill out a [https://help.evergreen.edu/ help ticket] request online, and we can coordinate meeting with you to answer questions, provide AV training, or find resolutions to your specific classroom AV needs.
-== Media Classrooms at Olympia Campus ==
-===Library & Lecture Hall Media Classrooms===
-:Scheduling at [https://schedule.evergreen.edu/scheduling/events schedule.evergreen.edu]
-:Technical help: AV classroom support ext. 6270
-*[[Library 1326|Library 0406]]: Level 1
-*[[Library 1326]]: Level 3
-*[[Library 1412]]: Level 3 (5.1 surround sound capable during DVD playback)
-*[[Library 1540]]: Level 3 (isolated control room for 16mm projection)
-*[[Generic Level1 AV|Library 2302]]: Level 1
-*[[Library 2310]]: Level 3
-*
-*[[Library 2708]]: Level 3
-*[[Library 3301]]: Level 3
-*[[Purce Hall Lecture 1]]: Level 3 (7.1 surround capable for DVD playback)
-*[[Purce Hall Lecture 2,3,4]]: Level 3
-*[[Purce Hall Classroom 5,7]]: Level 3
-*[[Purce Hall Classroom 6,8]]: Level 1
-===Comm Building AV Classrooms===
-:Scheduling support from [https://schedule.evergreen.edu/scheduling/events schedule.evergreen.edu]
-:Technical help: AV classroom support ext. 6270
-*[[COM 107 Recital Hall]]: 200 seat Level 3
-*[[COM 110 Perf and Prod]]: Level 2
-*[[COM 117 Music Rehearsal]]: Level 2
-*[[COM 209 Dance Studio]]: Level 2
-*[[COM 308]]: Level 2
-*[[Generic Level1 AV|Com 320,323 Media Classroom]]: Level 1
-*[[COM 326 Screening Room]]: Level 2
-*[[Generic Level1 AV|Com 335 Performance rehearsal]]: Level 1
-*[[Generic Level1 AV|Com 332 Performance Studio]]: Level 1
-*[[COM 408 Design Lab]]: Level 2
-===Lab 1&2 AV Classrooms: [[Generic Level1 AV|Level 1]]===
-===Seminar 2 Media Classrooms===
-:Scheduling at [https://schedule.evergreen.edu/scheduling/events schedule.evergreen.edu]
-:Technical help: AV classroom support ext. 6270
-*A-E [[Sem II 1105 Tiered Lecture|1105]]: Level 3
-*A-E [[Sem II 1107 Workshop|1107]]: Level 2
-*A-D [[Sem II 2105 Meeting Room|2105]], 3105: Level 1
-*A-D, [[ Sem II 2107 Seminar|2107]], [[Sem II 2109 Seminar|2109]], [[Sem II 3107 Seminar|3107]], [[Sem II 3109 Seminar|3109]]: Level 2
-*C,D 4107: Level 3

Difference between revisions of "Media Classrooms Overview"

Revision as of 15:42, 11 December 2019

If you need AV help, we have 3 options:

Classroom Support

The Evergreen State College